Brokerage Officer

**Employer**
Kingston Council

**Location(s)**
Kingston

**Contract Type**
Permanent

**Working Hours**
Full Time

**Grade**
G

**Hours Per Week**
36

**Salary Range**
£33,351 - £37,038

**Salary Basis**
Per annum

**Leave Entitlement**
26 days

**Application Deadline**

01/03/2023, 23:55

**Anticipated Interview Date(s)**
6/7 March

**About the Borough**

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.

Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.

We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.

Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.

**About the Role**

Kingston Borough Council is embarking on an exciting period of transformation in how it supports its residents to live full and independent lives.

In order to achieve this the Adult Social Care Commissioning Team is recruiting three Brokerage Officers. The role is responsible for securing and setting up packages of care and support from within the local marketplace for adults with assessed care needs.

**About Us**
You will be supported in your role by a committed Commercial Lead and Head of Service in a newly designed Adult Social Care Commissioning Team where the focus is on collaborative transformation across the health and social care system and provider market, including the voluntary sector, and creating an environment where change can happen.

**About You**

You will have excellent interpersonal skills and be able to respond to and resolve supplier queries and develop and maintain good working relationships with service providers and other stakeholders.
- Responsible for ensuring packages of care and support are set up, that can meet the aspirations and needs for the Service User, through call-off processes from established framework agreements, commissioned services, spot purchasing, and direct negotiation (as appropriate).
- An experienced and skilled technical brokerage specialist, aligned to a designated portfolio of services (LD, MH & Day Care Services, PD & PD) and act as the primary interface between providers and the Council for sourcing services based on the aspirations and needs of the service user.
- Responsible for ensuring all contracts and Service Level Agreements are signed returned and implemented appropriately and secured electronically.
- Responsible for the maintenance of detailed confidential records and systems for monitoring vacancies, allocations and placements across ASC to ensure utilisation and costs effectiveness is achieved.

**Our Offer To You**

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as