Lead Technical Tester

4 days ago

Salisbury, United Kingdom Steria Recruitment Full time

**Role Overview**
There is an opening for a Lead Technical Test Engineer working on a major client site to be a member of a test team delivering test services to an on premise instance of Service now, across multiple security classifications.. As a Lead Technical Test Engineeryou will be responsible for the delivery and implementation of testing services. As part of the test service, you will contribute by helping to develop strategies, creating test estimates, test approach and definition documents, executing test scripts, evaluatingand reporting of the results and the management of defects.

**Key Responsibilities**
- Delivery of test services in accordance with mandated standards and established Test Strategies and High Level test Approaches
- To provide expertise and knowledge to the building and maintenance of a SNoW test capability / framework including test environments and the AFT, regression test packs and test data
- To provide expertise and Knowledge WRT the implementation/integration of SNoW modules, end to end scenario testing of workflows, SNOW upgrade/patching and regression testing and experience of User Testing
- To design acceptance tests aligned to the acceptance criteria and provide assurance that all acceptance criteria are met, using a variety of testing methods
- To document and verify test results
- Defect management
- To produce Test Reports and contribute to overall reporting cycles
- To maintain and develop knowledge, skills and competencies in test automation and tooling
- Maintain competency in the production of all forms of documentation utilising the standard Microsoft Office suite.
- Be a strong communicator, and be an advocate for coaching skills
- Work in a methodical, organised and structured manner
- Be a collaborative team worker
- Have a keen drive to improve their own ability and capability
- Have responsibility for the work allocated to them

**Essential Skills**
- Minimum Security clearance of SC
- ISEB or ISTQB accreditation, Intermediate (Advanced) or significantly demonstrable test expertise.
- Expert in ServiceNow (ITSM, ITOM & ITBM/SPM) configuration and testing
- Experienced in maintaining multiple ServiceNow instances (Clones, Plugin Maintenance, AHA transfers, Data Center Switches, Patch implementation and platform upgrades)
- Monitoring Integrations and data loads to ensure that they are working as expected and pick up any errors and action on them as required
- Experienced in configuring and testing Incident, Change, Problem, Request, Knowledge, Workplace, HR, Portals, CMDB-CSDM Model, and other modules in ServiceNow.
- Expert in ServiceNow ATF to automate ServiceNow testing for various modules
- Excellent understanding of ITSM processes
- Excellent understanding of Software Development Life Cycle (SDLC) from requirements phase to deployment.Test Data
- Preparation and Reporting and Documenting test results
experience in testing Web services and Interfaces
- Experienced in requirement walkthroughs, review meetings, defect triage meetings

**Desirable Skills**
- DV Cleared (or is potentially looking to obtain DV or higher)
- SNoW certifications
- AGILE / Dev-ops test
- Experienced in End to End implementation and Administration of ServiceNow
- Configuring reports and dashboards based on business requirements
- Experience in creating automated scripts using Selenium Web drivers.
- Ops environment
- Ops environment.
- TDD
- Performance, Volume, load and Stress Testing
- Security / penetration testing (CEH)
- ITIL 4 or equivalent
- SharePoint knowledge
- MCSE / MCSA (relevant MCPs) certified
- PRINCE 2 Foundation or equivalent.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

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