Current jobs related to Publications Enquiries Officer - London - House of Lords

  • Publications Enquiries Officer

    1 week ago

    London, United Kingdom HOUSE OF COMMONS-3 Full time

    House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament,...

  • Publications Enquiries Officer

    1 week ago

    London, UK, United Kingdom HOUSE OF COMMONS-3 Full time

    House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament,...

  • Publications Enquiries Officer

    4 months ago

    London, United Kingdom House of Lords Full time

    **Details**: **Reference number**: - 341156**Salary**: - £30,000 - £33,590**Job grade**: - Other- HL5**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support - Operational Delivery - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Publications Enquiries Officer

    5 days ago

    London, United Kingdom HOUSE OF COMMONS-3 Full time

    House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament,...

  • Publications Officer

    7 hours ago

    London, Greater London, United Kingdom HOUSE OF COMMONS-3 Full time

    {"title": "Publications Officer", "content": "Job DescriptionAt the House of Commons, we are seeking a skilled Publications Officer to join our Chamber and Participation Team. As a key member of our team, you will be responsible for providing excellent customer service to Members of Parliament, their staff, and the wider parliamentary community.Key...

  • Publications Officer

    5 hours ago

    London, Greater London, United Kingdom HOUSE OF COMMONS-3 Full time

    {"title": "Publications Officer", "content": "Job DescriptionAt the House of Commons, we are seeking a skilled Publications Officer to join our Chamber and Participation Team. As a key member of our team, you will be responsible for providing excellent customer service to Members of Parliament, their staff, and the wider parliamentary community.Key...

  • Safeguarding Enquiry Officer

    4 months ago

    London, United Kingdom Tempting Recruitment Full time

    Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced **Safeguarding Enquiry Officer** to join their team based in Greater London **JOB DETAILS** - PAY RATE: £24 - £28 per hour - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: Greater London *** **JOB SUMMARY** Enquiry Officers are...

  • Public Enquiries Administration Specialist

    1 month ago

    London, Greater London, United Kingdom Department of Health and Social Care Full time

    Job OverviewThe Department of Health and Social Care (DHSC) is dedicated to empowering individuals to lead more independent and healthier lives. We pride ourselves on fostering an inclusive, innovative, and agile workplace. If you resonate with these values, we invite you to consider joining our team.We are looking for motivated individuals to join the...

  • Enquiries & Complaints Lead

    3 months ago

    London, United Kingdom UK Health Security Agency Full time

    **Details**: **Reference number**: - 351317**Salary**: - £51,824 - £65,089**Job grade**: - Grade 7**Contract type**: - Permanent**Type of role**: - Strategy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - Role...

  • Publications Officer

    1 week ago

    London (Greater), United Kingdom HOUSE OF COMMONS-3 Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Publications Officer at the House of Commons. As a key member of our Chamber and Participation Team, you will play a vital role in ensuring the smooth operation of our services.Key ResponsibilitiesProvide Excellent Customer Service: Respond to face-to-face...

  • Publications Officer

    1 week ago

    London (Greater), United Kingdom HOUSE OF COMMONS-3 Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Publications Officer at the House of Commons. As a key member of our Chamber and Participation Team, you will play a vital role in ensuring the smooth operation of our services.Key ResponsibilitiesProvide Excellent Customer Service: Respond to face-to-face...

  • Student Enquiries Officer

    4 days ago

    London, United Kingdom UCL Eastman Dental Institute Full time

    About the role The Student Enquiries Officer is a customer-focused role providing comprehensive advice and guidance to students and the wider UCL community. You will support students via a range of service channels including in-person support at our enquiries desks, responding to telephone calls and to online enquiries via our enquiry management...

  • Student Enquiries Officer

    1 month ago

    London, United Kingdom UCL Eastman Dental Institute Full time

    About the role The Student Enquiries Officer is a customer-focused role providing comprehensive advice and guidance to students and the wider UCL community. You will support students via a range of service channels including in-person support at our enquiries desks, responding to telephone calls and to online enquiries via our enquiry management...

  • Housing Sales Enquiries Officer

    4 months ago

    London, United Kingdom Morgan Hunt Full time

    We have a current opportunity for a Housing Sales Enquiries Officer on a permanent basis. The position will be based in Westminster and occasionally require you to work on weekends. Please see further details below. **Job Title** - Housing Sales Enquiries Officer **Salary** - 26,000 **Contract** - Permanent **Location** - Westminster **Responsibilities...

  • Station Enquiry Officer

    3 months ago

    London, United Kingdom City of London Police Full time

    **Type of contract**:Full Time Permanent **Rank/Grade**:C **Directorate/Department**:Local Policing **Vetting level required**:RV/CTC **Location**:Bishopsgate Station **Salary**:Starting salary £29,030 per annum plus £6,710 London Weighting plus shift allowance dependent on shift pattern **Description of Department**: The Front office at Bishopsgate...

  • Fostering Recruitment and Publicity Officer

    4 months ago

    London, United Kingdom London Borough of Merton Full time

    An exciting and unique opportunity has arisen within the Resources Service within the wider Corporate Parenting Service. We are recruiting for a recruitment and publicity officer, within the Fostering Recruitment and Special Guardianship Team. The role offers a unique opportunity to develop skills in recruitment and marketing, whilst working closely with...

  • Enquiry Response Officer

    4 weeks ago

    London, Greater London, United Kingdom GORDON YATES LTD Full time

    Position: Case Management OfficerWe are seeking a dedicated Case Management Officer to join our team on a temporary contract with potential for extension. This role offers a full-time hybrid working arrangement. The position is compensated at a competitive £17.31 per hour, equating to £27,500 annually.WHO IS OUR CLIENT?Our client is a prominent regulatory...

  • Public Liaison Officer

    1 month ago

    London, United Kingdom Pave Recruit Full time €200 - €250

    The company Specialising in providing highways maintenance and management services to both public and private sector clients. They provide highways maintenance, cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability and innovation, which enables them to deliver services and...

  • Public Liaison Officer

    2 months ago

    London, United Kingdom Pave Recruit Full time

    The companySpecialising in providing highways maintenance and management services to both public and private sector clients. They provide highways maintenance, cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability and innovation, which enables them to deliver services and...

  • Public Liaison Officer

    1 month ago

    London Area, United Kingdom Pave Recruit Full time

    The companySpecialising in providing highways maintenance and management services to both public and private sector clients. They provide highways maintenance, cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability and innovation, which enables them to deliver services and...

Publications Enquiries Officer

4 months ago

London, United Kingdom House of Lords Full time

Positions 1
- 1

Band / Grade 1
- HL5

Salary 1
- £30,000 per annum

Post Type 1
- Concurrent (External + Internal)

Contract Type 1
- Permanent

Working Pattern 1
- Full Time

Leave entitlement 1
- Starting at 30 days per annum

Pension 1
- Civil Service Pension Scheme

Closing Date

3rd March 2024 at 12:00

Interview Date(s) 1
- Interviews are expected to take place shortly after the closing date.

Job Description 1
- Job Description - Publications Enquiries Officer.docx

1

We are looking for a Publications Enquiries Officer to join our Journal Office at the House of Lords. This is an exciting opportunity to work in our Printed Paper Office (PPO), which is a ‘front-of-house’ service where you will be responsible for ensuring all necessary printed documents are available to members and staff and responding to customer enquiries. There is also variety in the role as you will also be supporting the Procedural Centre and Conduct teams on a regular basis, giving you exposure and experience in multiple areas.

Due to the customer facing aspect of the role, this is an opportunity to work on-site in the Palace of Westminster. This is a fantastic position for someone who likes working in fast-paced, customer focused environment and can communicate effectively with multiple stakeholders to advise on wide-ranging enquiries and issues.

**You’ll be accountable for **_-_
- Acting as a point of contact for members in the PPO, providing professional advice on papers and redirecting queries to other teams where appropriate.
- Checking all papers laid before the House for compliance with requirements and triaging and escalating issues as required.
- Liaising with government departments about laying papers, including advising on laying requirements.
- Taking receipt of new papers, completing all associated administrative tasks and ensuring compliance with document registration, filing and archiving processes.
- Maintaining House databases and records, ensuring that information on papers and the House’s membership is accurate and up to date.
- Supporting resilience across the wider Journal Office by developing new skills and working regularly in other areas at the same grade.

For the full list of role duties and responsibilities, please see the attached job description.

**What we’re looking for **_-_
- Strong customer service skills including the ability to deal with a range of customers and queries in a front-line role.
- Professionalism including being organised and able to respond to urgent requests and prioritise tasks accordingly.
- Good oral and written communication skills and interpersonal skills.
- Strong team-working skills including the ability to be flexible within a team and take responsibility for ensuring that the office is covered and enquiries are dealt with promptly.

**What you’ll get in return**
- 30 days annual leave (increasing to 35 after one years’ service)
- Generous pension scheme
- Discounts from well-known brands and retailers
- Parliamentary health and wellbeing programme
- The opportunity to witness history in the making.

The work we do is vital to the House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

- Make laws
- Check and challenge the actions of the government through questions and debates
- Investigate public policy and provide a forum of independent expertise

Job offers are standardly offered at the minimum of the salary range.

1