Aftercare Officer
4 weeks ago
**Contract Type: 1x permanent**
**Persona: Agile**
**Reporting office**:Stratford, E15**
**Interviews will be held on: TBC**
**Salary**:Competitive**
***
RP
Passionate about customer care? Prepared to go the extra mile to ensure our customers get a great service? If so you could be the person we are looking for.
Our Aftercare team is looking for someone who is confident and loves interaction with customers, builders and consultants. You must enjoy problem solving and have a determination to achieve positive outcomes for our customers in strict timeframes.
The role will involve being the point of contact for our customers when reporting repairs in their new homes and having a positive input into new schemes that L&Q is developing.
It is essential that you possess excellent telephone skills, organisational and IT skills, together with the ability to work as part of a team.
If you have a positive mind set, want to be involved in an exciting team that rise to challenges and want to make a real differencewe want to hear from you.
**Essential skills**:
- Highly motivated, pro-active, flexible and outcomes focused
- Committed to excellent customer service
- Excellent communicator with audiences at all levels
- Effective time management
- Energy and drive to achieve objectives
- Strong IT experience especially in Excel
-
Aftercare Administrator
1 week ago
London, United Kingdom London Projects Full timeWe are currently seeking an experienced Aftercare Administrator to sit within the aftercare team. This person will assist in the overall smooth running of the aftercare department and will be responsible for various aspects of administration and organisation across all projects which the aftercare department are undertaking or managing. This role will be...
-
Aftercare Administrator
1 week ago
London, United Kingdom London Projects Full timeWe are currently seeking an experienced Aftercare Administrator to sit within the aftercare team. This person will assist in the overall smooth running of the aftercare department and will be responsible for various aspects of administration and organisation across all projects which the aftercare department are undertaking or managing. This role will be...
-
Senior Aftercare Advisor
1 month ago
London, United Kingdom Falcon Green Personnel Full timeOur client is rapidly growing and has created a new role of Senior Aftercare Advisor to contribute to the further development of the Aftercare team and their client's experience. Working closely with the Aftercare Manager, you'll ensure smooth property handovers and proactively manage any defects during the liability period. Your responsibilities...
-
Aftercare Coordinator
1 month ago
London, United Kingdom Noble Recruiting Full time**Aftercare Coordinator** **Start: ASAP (8 Month Contract)** **Location: E154PN** **Salary: £15.96 p/Hour** **Our client**: Our client are one of the largest Housing Associations in the South-East England and are looking for an Aftercare Coordinator to join their busy team. **Main purpose of the role**: - To respond to reported issues and enquiries in...
-
Aftercare Manager
1 week ago
London, United Kingdom GRAHAM Full timePosition: Aftercare Manager Location: Scotland East Division: Building Contract: Permanent We're searching for an experienced Aftercare Manager who brings both experience and passion to our team in Scotland East. This role is crucial in maintaining our commitment to excellence in every project we deliver. What You'll Do: - Oversee post-completion...
-
New Homes Aftercare Coordinator
1 month ago
London, United Kingdom deverellsmith Full timeAre you experienced in property and looking for a **hybrid** role? Ready to **progress your career in customer care?** Want to work somewhere that places staff well-being and happiness as a key priority? (**The Sunday Times Top 100 Best 'Not for Profit' Companies).** My client seeks an immediately available **New Homes Aftercare Coordinator** on a temp to...
-
Complaints Officer
2 days ago
London, United Kingdom Edenvale Recruitment Full time**Role: Property Services Complaints Officer** **Location: Camden - Hybrid** **Hours: 35 per week Mon-Fri** **Salary: Up to £32k pa** **Duties and responsibilities include but are not limited to**: - Proactively manage your own caseload of complaints. - Adhere to internal stage 1 complaints processes. - Liaise with all relevant colleagues across the...
-
Property Services Complaints Officer
2 weeks ago
London, United Kingdom The Riverside Group Full time**Job Title**:Property Services Complaints Officer **Contract Type**:Permanent **Salary**:£33,485 per annum **Working Hours**:35 hours per week **Working Pattern**:Monday to Friday **Location**:Arlington House, London - Hybrid **The difference you will make as a Property Services Complaints Officer**: The Property Services Complaints Officer is...
-
Property Services Complaints Officer
2 days ago
London, United Kingdom Riverside Group Full time €33,485Job Title: Property Services Complaints Officer Contract Type: Permanent Salary: £33,485 per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington House, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering...
-
Property Services Complaints Officer
2 days ago
London, United Kingdom Riverside Group Full time €33,485Job Title: Property Services Complaints Officer Contract Type: Permanent Salary: £33,485 per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington House, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering...
-
Property Services Complaints Officer
12 hours ago
London, United Kingdom Riverside Group Full timeJob Title: Property Services Complaints Officer Contract Type: Permanent Salary: £33,485 per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington House, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering...
-
Liaison Officer
2 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 - £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Liaison Officer
7 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 - £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Liaison Officer
2 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 - £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Liaison Officer
7 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 - £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Property Services Complaints Officer
1 day ago
London, United Kingdom Riverside Group Full timeJob Title: Property Services Complaints Officer Contract Type: Permanent Salary: £33,485 per annumWorking Hours: 35 hours per weekWorking Pattern: Monday to Friday Location: Arlington House, London - HybridIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering...
-
Resident Liaison Officer
2 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 – £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Resident Liaison Officer
7 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 – £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Resident Liaison Officer
7 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 – £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...
-
Resident Liaison Officer
2 days ago
London, United Kingdom CSC Recruitment Ltd Full time €15 - €17Job title: RLO Location: Barking and Dagenham Rate: £15 – £17 per hour About the role As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met. Responsibilities A typical day will include formal and...