Team/shift Leader

5 months ago


Wareham, United Kingdom THE SHIP INN Full time

'''Job Summary'''
We are seeking a dedicated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our bar/restaurant and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication, and the ability to work in a fast-paced environment.

'''Responsibilities'''
- Supervise and coordinate all activities during assigned shifts in manager or assistant managers absence
- Ensure compliance with food safety and sanitation regulations
- Train and mentor team members during service times
- Handle customer inquiries, complaints, and resolve any issues that may arise
- Maintain a clean and organized work environment

'''Skills'''
- Strong knowledge of food safety practices and regulations
- Previous experience in bartending and food service
- Excellent customer service skills with a focus on hospitality
- Ability to supervise and motivate a team
- Effective communication skills, both verbal and written
- Strong organizational skills with the ability to multitask

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.00-£13.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Bh20 6eq (required)

Ability to Relocate:

- Bh20 6eq: Relocate before starting work (required)

Work Location: In person



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