Cruise Sales Concierge

3 weeks ago

Portsmouth, United Kingdom Succeed Recruitment Solutions Full time

**We have a fabulous opportunity for travel industry professionals to join a multi award-winning cruise organisation and become part of their success story**

Due to an unprecedented level of growth, our client are now looking for driven and passionate sales consultants to join their homebased team on a full or part-time basis. The role is perfect for those who excel in sales and customer service - you'll be sellingyour customers their dream cruise holiday, whilst 'delivering a remarkable experience’.

Previous cruise sales experience would be a huge advantage but if you have a proven track record in a travel sales role and ideally, some personal cruise sales experience, we'd also love to hear from you

In return, our client can offer a competitive salary plus excellent earning potential (45k-50k OTE) and extensive benefits including discounts on cruises and holidays for you & your family and much more...

**Role of Cruise Sales Concierge**:

- Managing a portfolio of customers through acquisition of new customers, retention of existing customers and maintenance and updating of customer data and records
- Delivering on agreed customer and sales targets (KPI’s)
- You will demonstrate competence and capability to ensure customers’ needs are met promptly and accurately
- Understand the needs of each customer, through listening and building rapport
- Take the workload off our customers shoulders and let them focus on enjoying the cruise

**Skills required for the role**:

- Previous travel industry experience (preferably cruise)
- Demonstrable experience of working to sales targets
- To take ownership of your own personal development to build on product knowledge e.g. understanding the current marketing campaigns to maximise customer sales opportunities
- Be passionate about cruises and dedicated to providing customers with the very best in one
- to-one personal service
- Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs_

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