Medical Secretary

The White Horse Medical Practice is a rapidly expanding training and dispensing GP Practice of over 70 staff. We are a friendly, progressive and forward-thinking practice and are always striving for efficiency and excellence in patient care. You will be joining the Business Support Department consisting of 12 staff working in a modern off site serviced office. The team pride themselves on working collaboratively to provide excellent administrative support to the wider practice. With an opportunity to work flexible hours to accommodate personal need and opportunity to work from home on occasions.

**Main Job Responsibilities**
- Typing of referral letters, proformas, reports etc for GPs and health professionals as required in an accurate and quality manner.
- Liaising with hospitals both NHS and private and various clinics to obtain information.
- Accurate documentation onto patient notes.
- Submitting referrals via the eRS referral system which includes directing referrals to the correct clinic/department.
- Checking and maintaining the secretarial tasks list daily.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries - this will be various hospitals and healthcare organisations as well as with patients.
- To provide cover for other members of the secretarial team during periods of sickness and annual leave.
- Coding reports onto the Emis system.

**Core Responsibilities**
- To maintain the highest standards of professional conduct and patient confidentiality at all times
- To ensure effective communication and co-operation with all practice staff
- To attend meetings and complete training as directed by your line manager
- To abide by practice protocols and policies
- To keep adequate and appropriate records to ensure an effective audit trail
- To carry out additional ad-hoc duties as and when required by the practice

**Person Specification**

**Essential**
- Being able to work well independently and within a team
- Self-motivated and able to manage your workload independently
- Excellent organisational skills with good attention to detail
- Positive attitude and a willingness to get involved and support the team as a whole
- Computer literate or an ability to learn

**Desired but not essential**
- Administration experience within a GP practice
- Previous experience working with the clinical system EMIS Web, Docman and eRS (not essential as all training and support will be given)

**Job Types**: Part-time, Permanent

**Salary**: From £10.11 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

COVID-19 considerations:
Employees will be risk assessed before starting work. Alcohol gel is provided all around the building. You will be non patient facing. social distance is adhered too.

Reference ID: 001/MED SEC/WHMP