Cctv Controller

Amulet are looking for a dedicated CCTV Controller for their well-established team. Taking pride in providing a professional security service to our client, you will undertake a range of duties to include:

- Managing the CCTV and emergency systems on site
- Assisting the ground team with camera support and reviewing of footage
- Dealing with incidents, customer service, contractors, staff and customer security checks
- Supporting Patrols, Back Of House Patrols, Shop Units & Escalator Checks along with any ad-hoc duties as directed by the Security Manager or the Client.
- Carry out duties in accordance with the assignment instructions.
- To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants and deter unauthorised personnel from gaining access to the Centre.

Here at the Amulet, we have a strong focus on staff welfare and development and provide opportunities for all to learn and progress. We look forward to hearing from you

**Main roles and responsibilities**
- Operation of centre CCTV system - proactive patrolling on camera,
- Operation of the centre life safety systems, radio system, Access Control system,
- Permit follow up, Key and asset tracking/management,
- Responding to incidents in the centre and assigning staff across all centre departments
- Assisting with any reasonable request made by the client/management, Access control system/Permit System/Building management system

**SKILLS & EXPERIENCE**:

- You must be capable of dealing with a variety of situations and be very customer service focused.
- You must be able to communicate clearly and effectively, attaining a good standard of verbal and written English.
- You must have good organisational and record-keeping skills, be always well-presented.
- You must be physically fit as this is a demanding role.
- Previous experience in a customer service focused/security role is vital.

**JOB REQUIREMENTS**:

- You must be able to provide check-able 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits).
- Possession of a First Aid at Work Certificate is desirable.

**LICENCE REQUIREMENTS**:
You must have a valid CCTV and Door Supervisor Licence.

**JOB TYPE**:
Permanent, Full-Time Days & Nights

**WORKING PATTERN**:
4 on 4 off (Days & Nights)

**SALARY/BENEFITS**:
£12.40p/hour; full company uniform; training; enrolment in NEST pension scheme.

**START DATE**:
Immediate upon completion of the screening process.

**APPLY**:
Ensure your CV is up to date Due to the volume of applicants, if you do not receive a response within 2 weeks, you have not been successful on this occasion.

**INTERVIEW REQUIREMENTS**:
Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

**ABOUT AMULET**:
Amulet is a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest-growing companies as recognised by The Sunday Times Fast Track (2017).

**Salary**: £12.40 per hour

Expected hours: 42 per week

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- CCTV Controller: 1 year (required)

Licence/Certification:

- CCTV SIA Licence (required)

Work Location: In person