Head of Data Analytics
2 weeks ago
**Ready for a Challenge**
**9 MONTH FIXED TERM CONTRACT**
**About the role**:
You will be part of the Customer Pillar within Product & Tech and report to the Senior Director of Customer Product. You will play a crucial role in understanding customer behavior, driving insights, and leveraging data, analytics and artificial intelligence solutions to enhance the overall product experience (e.g. app/ web). You will lead a talented team and foster a culture of excellence, collaboration and innovation.
**Key Responsibilities**:
- Lead, mentor, and inspire a high-performing team of Product analysts, Data scientists, ML/ Data engineers and an Optimisation specialist within the Customer Product.
- Drive the use of data, analytics and machine learning solutions in strategic decision-making, improving the product and optimizing the user journey.
- Work closely with stakeholders to understand their needs, present potential solutions and ensure a measurable business impact
- Empower stakeholders to make informed decisions and drive continuous improvement by enabling actionable insights and other data, analytics and artificial intelligence solutions.
- Define a strategic roadmap, track progress and manage stakeholder expectations
- Collaborate with other departments to contribute to company-wide initiatives.
- Keep up with pioneering developments in relevant areas, share your knowledge with the team and the wider company
**Profile & Experience**:
- Demonstrable experience in data, analytics or data science roles at leadership positions.
- Preferably an academic quantitative degree (MSc) in Econometrics/Economy, Mathematics, Statistics, Data Analytics, Data Science or another related field with a strong emphasis on quantitative analysis
- Have an understanding and experience on AWS/GCP data offerings (Redshift / Big-query)
- Mastery of SQL and experience with BI reporting tools (e.g. Tableau, Qlikview, Looker) and modern databases. Knowledge of Python is preferred.
- Have an understanding of modern product management concepts and product discovery and delivery activities.
- Practical, outcomes-focused, and driven to have a positive impact on teams and outcomes.
- Sharp business judgment with the ability to distill complex insights into actionable recommendations.
- Excellent communication skills, both verbal and written, with the ability to present complex concepts in a clear and concise manner to non-technical stakeholders
- Strong networking skills to collaborate cross-functionally with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Ability to thrive in a fast-paced, ever-changing environment; experience in e-commerce is a plus.
**At JET, this is on the menu**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
**Inclusion, Diversity & Belonging**
**What else is cooking?**
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
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