Brand Consultant

7 months ago

London, United Kingdom French Connection Full time

French Connection is looking for dynamic and enthusiastic Brand Consultant to join our **French Connection Concession in John Lewis Oxford Street, **could that be you?
- The role is working 28-32 hours per week over a 3-4 day period. Must be flexible between Monday-Friday and able to work weekends._

The successful applicant will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

**Benefits**:

- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family
- Cycle to work scheme
- Bonus incentive

**Purpose of the role**:

- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the mat with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

**Key areas of responsibility will be to work independently in the following areas**:

- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries professionally and effectively
- Tackle any disagreement constructively and professionally, working to resolve any conflict independently and in a timely manner
- Report to Area Manager regularly

**The successful applicant will be able to demonstrate**:

- a proven track record of driving sales
- the ability to work well independently
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
- Excellent communication skills

**Job Types**: Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 28 - 32 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Retail sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Reference ID: BCJLBren28/32Jan24

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