Credit Controller

3 months ago

Waltham Abbey, United Kingdom Robert Lee Distribution Limited. Full time

**Job Title: Credit Controller**

**Department: Finance**

**Base Location: London Office - Waltham Abbey**

**Reporting Manager: Credit Control Manager**

**Salary: Negotiable**

**Full Time Hours: 40 Hours Per Week (8:30am-5:30pm)**

**Credit Controller Job Specification**

**Main responsibilities**:

- Effectively chase all Customers within your dedicated portfolio of accounts to ensure prompt payment of outstanding invoices and maximize cash receipts.
- Routinely review assessments of the credit worthiness of prospective and the existing customers in accordance with corporate policies and risk management strategy - monitoring alerts/changes.
- Maintaining contact with customer to ensure invoices are clear for payment.
- Resolving queries both internally and externally around outstanding invoices.
- Responsible for the capture of disputed items and prompt liaison with Credit Control Manager and Customer Services to enable timely resolution.
- Preparation and posting of customer credit card receipts and BACS postings.
- Distribution of invoices and providing copies where requested.
- Taking payments from proforma customers.
- Overseeing customer order book for assigned customers.
- Generating customer statements twice monthly.
- Issuing pre-legal letters to customers with overdue balances and liaising with legal representatives with regards collection of legal debt.
- Assisting Credit Control Manager with any ad-hoc task as required.
- Provide support within the department as and when required.

**Education and experience**:

- Enthusiasm to learn and support improvements to the current systems - essential
- Microsoft Excel skills
- Solid communication skills, both written and verbal - essential
- Strong attention to detail and organizational skills - essential
- Proven experience in a Finance team - with credit control background. - preferred
- Ability to adopt a flexible approach to working in a rapidly growing business - preferred
- A high level of organisation and planning skills - essential
- Professional and friendly attitude to customers and colleagues - essential

**Technical Skills**:

- Demonstrated knowledge of Credit control processes and technologies
- Ability to interpret business and customer needs and respond accordingly
- Working knowledge of financial tools, services and techniques to support effective
- credit control.

**Soft Skills**:

- Results driven
- Open minded (listen, share ideas etc.) and able to bring added value
- Ability to handle conflicts / problem resolution etc.
- Agility, able to adapt / respond to a constantly changing and demanding environment
- Excellent written and verbal communication skills
- Attention to detail.
- Analytical thinking, problem-solving and analytical skills.
- Excellent team-player with experience working under pressure to achieve set targets

and meet deadlines.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Credit Control: 1 year (preferred)

Ability to Commute:

- Waltham Abbey (required)

Work Location: In person

Reference ID: Credit Controller - Waltham Abbey

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