Junior Marketing Assistant

2 months ago


Bootle, United Kingdom CSP GROUP LTD Full time

**Responsibilities**:

- Respond to customer inquiries via various face to face channels in a timely and professional manner
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
- Support the marketing team in daily administrative tasks
- Collaborate with the team to coordinate marketing strategies

**Experience**:

- Strong organizational skills with the ability to prioritize tasks
- Proficient in copywriting and content creation
- Excellent written and verbal communication skills in English
- Basic knowledge of marketing principles and strategies
- Ability to analyze marketing data and provide insights
- Effective time management skills to meet deadlines

**Job Types**: Full-time, Permanent

Pay: From £23,816.10 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bootle: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 30/04/2024



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