Bar Supervisor

Permit job role of 30hours a week after probation

5 days a week - mandtory Friday and Saturday

The main responsibilities of a supervisor include these:

- HR team during recruitment and contributes to the training programme to ensure a smooth transition.
- Communicates the instructions of the manager to the workforce and oversees its implementation.
- Recommends employees to the management who're have hit targets and improvements
- Creates performance targets for employees and sets deadlines for tasks and projects using the company's goals.
- Educates employees on the company's culture, policies and values.
- Collaborates with the manager and senior members of the management team to achieve the company's goals and projects.
- Identifies employees who're underperforming and develops strategies that improve their performance.
- Assesses employees compliance or noncompliance to the company's policies and reports to the manager.
- Receives customer enquiries and addresses employee conflicts through mediation and conflict resolution skills.
- Coaches employees on how to carry out their daily tasks. They also give them feedback and on their performances and submits the performance report to the manager.
- Becoming an all star, trained in every aspect of the business. (serving/cocktail making/shisha/delivery/restaurant)
- Set a standard - be pro active individual including cleaning (high standard), training staff and stacking/organizing
- Briefing the team before shifts to help achieve hit targets, pre plan structure for events.
- Deal with customers complaints
- Organize bookings/ timing of orders and seating arrangements
- Training in upselling for the team

Characteristic of a supervisor:
1| Interactive Communication Skills

A good supervisor communicates efficiently with their employees and ensures they stay informed about project progress and any problems.

2| Empathy and Compassion

an employee going through a hard time might require temporary special considerations. When you are accommodating in the face of genuine needs, your employees will be loyal in return.

3| Ability to Delegate

A great supervisor excels in assigning tasks to employees who are best suited to handle them. The proper delegation will help streamline a project, maximize profitability, and ensure efficiency. On the other hand, poor delegation can compromise a project.

4| Being Flexible

A single approach to management doesn’t work in all situations. Hence a good supervisor will choose tactics based on the situation. For instance, when a deadline nears, you will have to adopt a hard-line approach to ensure the work gets done. Nevertheless, if your employees can’t operate at full speed, you will have to adopt a more relaxed approach during downtime. This will give your employees time to recover their strength

5| Maintaining a Positive Attitude

Supervisors who walk into the shisha bar every day with a positive attitude make the environment pleasant. Additionally, positive attitudes are contagious. People usually adopt the attitude of their environment, and being positive is a good one to take on.

6| A Dose of Humility

Though a confident and positive outlook is essential, not all decisions you make will work well. During instances when a project fails or a choice backfires, learn to accept responsibility and learn from the mistake. You can’t simply blame your employees for problems that resulted from your inefficiency or errors. Take a step back, understand what went wrong, and learn from the mistake.

7| Passion for the Organization

Lastly, good managers love the company they work for, appreciate the organization’s objectives, and understand the company culture. They will easily be able to convey to their staff why this is a great place to work, get team members on board, and contribute efficiently to the well-being of the organization.

**Salary**: From £7.00 per hour

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheerness, ME12 3JD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising: 1 year (required)

Shift availability:

- Night shift (preferred)