Gp Assistant

4 weeks ago


Evesham, United Kingdom SW Healthcare Full time

**JOB DESCRIPTION**

**JOB TITLE**:
**General Practice Assistant**

**HOURS**:
**Part Time (Hours Flexible)**

**SALARY**:
**Band 3-4** (Depending on experience)

**SHIFT**:
**Monday to Friday - 9.00 am. to 5.00 pm. (Flexible)**

**REPORTS TO**:
**PCN Clinical Director and PCN Management Team**

**BASED**:
**Riverside Surgery - Vale of Evesham Primary Care Network**

Overview of Organization

SW Healthcare is Worcestershire’s largest GP federation, which is now partnering with six Primary Care Networks in the county to ensure that we have a resilient and well supported primary care service. We believe GPs should have the time and resources to focus on delivering exceptional patient care - and that patients should be able to access treatment whenever and wherever they need it. We have the philosophy of a social enterprise and support our practices to remain independent whilst recognising all the benefits of being part of a large organisation.

We offer NHS pension plus salary sacrifice Holiday Flex, Cycle to Work and Electric Vehicle schemes.

Job Summary

An exciting opportunity has arisen to work at Riverside Surgery (part of Vale of Evesham Primary Care Network), in a new and innovative role.

We are looking to recruit a General Practice (GP) Assistant which is a hybrid medical assistant role where the focus is to support general practitioners in their day-to-day management of patients.

Job Purpose

A General Practice Assistant (sometimes known as Medical Assistant) will support the GP(s) by performing the more routine administrative and clinical tasks on behalf of the GP freeing up their time to focus on the patients.

**Core Responsibilities**:
As part of the role you will be expected and trained to help:

- Sorting all relevant clinical post and prioritising as directed by Duty Doctor
- Extracting information from clinical letters that need coding.
- Directly dealing with routine clinical post
- Arranging appointments, referrals and follow up appointments of patients
- Preparing patients, taking a brief history and basic readings in readiness for the GP appointment as directed by Duty Doctor
- Dipping urine, phlebotomy and taking blood pressure and ECGs
- Completing basic (non-opinion) forms for the GP to approve and sign, such as insurance forms and mortgage forms
- Explaining treatment procedures to patients, including arranging follow up appointments
- Helping the GP liaise with outside agencies, for example, arranging for on-call doctors to provide advice on the phone, or to arrange admission, allowing the GP to continue with their consultation(s)

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

Equality and Diversity
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects



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