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Ticket Office Assistant

4 months ago

Stirling, United Kingdom Blair Drummond Safari and Adventure Park Full time

**Job title**:Ticket Office Assistant

**Location**:Blair Drummond Safari & Adventure Park, FK9 4UR

**Salary**:£9.20 p/h - £11.68 p/h

**Benefits**:Fixed hours, Staff Family Passes, 20% Staff discount in Park.

**Working hours**:Up to 5 days a week from 9.15 to 2pm or 5pm (depending on Park opening times)

**The Company**

Blair Drummond Safari and Adventure Park was opened to the public in 1970 and was, at the time, one of Britain’s first safari parks. With over 400,000 visitors a year, we are now one of the most popular visitor attractions in Scotland and offer a world-class visitor experience that is exciting, educational and fun.

**The day-to-day duties**

To become a Ticket Office Assistant we need a friendly, outgoing and confident individual who can relate well to people and be the welcoming face of Blair Drummond Safari Park.

Positioned in the Ticket Office, these duties will include:

- Welcoming visitors
- Managing queues
- Handling cash and card payments
- Maintaining the park to a high standard
- You may be asked to don an animal mascot outfit to entertain visitors on busy days.

**Knowledge, Skills and Qualifications required**:

- Experience in Customer Services is desirable but not essential.
- Experience in a customer contact centre is desirable

Experience working with children or general public.
- Experience handling cash and card payments is desirable but not essential
- Computer literate

**What the company will offer**:

- Full training.
- Uniform.
- Flexible working hours.
- Staff Family Passes.
- 20% Staff discount in Park.

**Job Types**: Part-time, Fixed term contract
Contract length: 9 months
Part-time hours: 15-25 per week

**Salary**: £9.20-£11.68 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stirling, FK9 4UR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 2 years (preferred)
- call centre/contact centre: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Work Location: One location