Corporate & Commercial Assistant Director

2 months ago

Edinburgh, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Corporate & Commercial Assistant Director
- This is a fantastic opportunity to join our Restructuring department, and gain the chance to develop your relationship management skills
- We’ll look to you to support senior colleagues in delivering restructuring solutions and driving appropriate resolutions for our financially distressed customers
- If you have a passion for delivering excellent customer service, this role could be a major stepping stone onto a rewarding career path

**What you'll do**:
As a Corporate & Commercial Assistant Director, you’ll be working with our customers to understand their business strategy and operations to develop effective restructuring strategies. With a customer centric approach, you’ll be building relationships and trust, aware that at times you’ll need to deliver difficult messages which must be done with empathy and sensitivity.

You’ll also be:

- Assisting senior colleagues on complex cases to broaden your skill set and widen your knowledge and restructuring expertise
- Helping senior colleagues to deliver key messages in a transparent and sensitive manner
- Supporting customer decisions which manage the bank’s capital and risk weighted assets
- Sharing your restructuring knowledge with front line colleagues
- Improving customer advocacy and retention by supporting long term strategies

**The skills you'll need**:
We’re looking for someone with strong communication skills and a high degree of empathy for customers and colleagues. You’ll also need knowledge of restructuring and corporate turnaround theories, models and practices, and an ability to collaborate and communicate with stakeholders at a variety of levels.

You’ll also bring:

- The ability to identity key issues and provide straightforward solutions
- Strong financial analysis and planning skills
- An understanding of the wider economic, regulatory and commercial environment

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