Removals Storage Administrator
2 weeks ago
Alchemy are representing a domestic and commercial removals company based in West London, who are seeking a removals Self-Storage Administrator to join the team.
**Responsibilities**:
- Responsible for managing all aspects of the client coming into self-storage
- Establishing initial storage access, including billing, accounting, and debt collecting
- Responding to out-of-storage requests when needed
- Greeting the client when they arrive on the property and escorting them to their unit
- Organizing their reservation to come to our warehouse to access their container
- Preserving a level of 98% capacity for the containerized units and self-storage
**Requirements**:
- Previous experience within the UK domestic an commercial removals industry is essential
- Ideally must have experience working with the Moveware CRM system
- Prior experience with self-storage is highly desirable
- The ability to participate, learn, and promote best practises throughout the team and organisation
- Extensive customer service expertise and a genuine desire to keep clients satisfied
- Strong ability for managing volume of administration tasks
Please reach out to Alchemy today to find out more.
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