Experienced Ifa Administrator

3 weeks ago

Gerrards Cross, United Kingdom Blakemore Recruitment Full time

Blakemore Recruitment are currently assisting a highly regarded boutique financial planning firm seen an experienced Administrator to join their team in Gerrards Cross.

**Responsibilities**
**Client servicing and meeting preparation**:

- Use appropriate systems and processes to submit new business to providers
- Prepare documentation for client meetings (including literature, illustrations and forms from
approval)
outstanding requirements, keeping other members of the team informed as necessary
- Produce accurate client portfolio valuations and statements
- Complete and assist with trades and portfolio rebalancing, as required
- Assist with cash management control on client accounts (bonds, SIPPs, etc)

**Correspondence and client files**:

- Ensure all client information is accurately maintained on internal systems ,
including all written and electronic communication with clients and providers, and meeting
notes
- Ensure client agreements, including fee schedules, are in place and are signed, documented
and saved to the system
- Ensure electronic client files are organised and updated, and easily accessible

**Compliance with FCA and company procedures**:

- Assist the team in complying with FCA and internal compliance procedures, ensuring all client
files and information remain compliant and confidential
- Notify the adviser of any suspicion of a complaint and follow appropriate procedures within
the complaints handling process
- Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
- Record and file all relevant correspondence

**General administration**:

- Provide agendas and information requests prior to client meetings, if required
- Assist with the production of management information, as required by central teams
- Assist with general administration as required e.g. ad-hoc scanning and filing
- Handle client queries in a professional and timely manner

**Experience and Qualifications**
- Experience within the independent sector of the financial services industry, in a
relevant administration role i.e. family office or HNW/UHNW independent wealth
management rather than a provider
- Sound technical knowledge covering pensions and investments, all aspects of documentation
including Trusts and legal documents, and a good understanding of life policies, protection
and the underwriting process
- Demonstrable experience of delivering client service at the highest level
- Excellent IT skills with a good working knowledge of Excel
- Excellent written and verbal communication skills with a high level of attention to detail
- Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances
in order to effectively carry out the role
- Relevant industry qualifications will be an advantage but are by no means essential.

**Competencies**
They need someone who can:

- Work to pressing deadlines, routinely involving a level of time commitment beyond standard
working hours
- Be personally resilient and able to handle the pressure of a busy team, demanding workload
and complex client needs
- Assist the adviser team and clients in an enthusiastic and proactive manner, using
organisation, time management and prioritising skills and adapt easily to the working styles of
the two advisers in the team
- Demonstrate focus and motivation in delivering an exceptional level of customer service to
clients, third parties and colleagues
- Demonstrate sound professional judgement, the ability to work well under own initiative, and
a common-sense, innovative and solution-focused approach to problems
- Be punctual, presentable and professional at all times.

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