Independent Victim Advocate

We have an exciting opportunity for an Independent Victim Advocate (IVA) to join our West Mercia Multi-Crime Team, working 37.5 hours a week, covering Herefordshire.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

If yes, then we’d love to hear from you....

**County/Borough**
- Herefordshire

**Office location**
- Home worker based in Herefordshire

**Full time/Part time**
- Full time

**Hours per week**
- 37.5

**Work schedule**
- Monday to Friday 9am-5pm - some flexible working hours will be required

**Basic Salary**
- £23,813.51 per annum

**Allowances**
- Home Working, Travel expenses

**Contract type**
- Permanent

**DBS required?**
- Yes

**Police vetting required?**
- No

**Closing Date**
- 31/01/2023

**Ref No**
- 4685

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the role**:
The role is home-based within Herefordshire. Travel will be expected on a regular basis across the county to fulfil the role and meet the needs of the service. Core service hours are between 9.00 and 17:00 but there is an expectation for some flexible working.

As an IVA you will be:

- working in a fast-paced environment and managing competing demands
- making timely contact with those affected by crime including people who have experienced domestic abuse, sexual violence, hate crime and those who have been repeatedly and persistently targeted
- conducting effective impact and risk assessments with service users to inform bespoke support plans
- delivering and co-ordinating in person, phone and video call support to service users as appropriate to help them cope and recover from their experience of crime
- using a bespoke case management system to maintain accurate and confidential case management records and contribute to monitoring information for the service including the collection of outcomes
- working with key partners to optimise referrals and access for service users to support

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.