Beautician

Sanya SPA is a small business in New Malden. We are professional, agile and professional.

Our work environment includes:

- Modern/ Classic SPA setting
- Relaxed atmosphere
- On-the-job training
- Growth opportunities
- Flexible working hours
- Safe working environment
- Wellness programs

Indulge in the Epitome of Luxury, at Sanya SPA with our premiere nail care services, exquisite brows, lash, waxing and luxurious 24K flake Facials and more.. A SPA like no other with a goal to provide flawless treatments affordable for all, whilst delivering exceptional customer service from the beginning to the end coupled with a luxurious journey our clients will not forget. Every detail is meticulously crafted to cater to your ultimate comfort and rejuvenation including the SPA's ambience. It is our promise to deliver an exceptional experience for both, our clients, and our amazing team of diverse Therapists.

We are a new, independently owned luxury nail bar and beauty SPA with a fun, friendly and clean environment, located in New Malden.

We are looking for team players who are highly motivated Beauty Therapists who are experienced in providing Manicures, Pedicures, Lashes & Brow treatments, Eyelash Extensions, Facials and face/ body Waxing treatments whilst providing a 5* Customer Service experience to our clients and be part of our vibrant team

Join us on a journey of a lifetime Be part of a SPA Group that focuses on Staff wellbeing, training, and Client care with ambitious plans to open SPAs across the country.

**About the Role**:

- Step into the spotlight as a Sanya SPA therapist, where luxury meets serenity.
- As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. Tailor your schedule with our flexible options (Full Time, Part Time, Weekdays, or Weekends) to suit your lifestyle.
- Prove your expertise as a beauty therapist with the ability to provide luxury facial treatments to our clients.
- Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our SPA is a haven of luxury and perfection.
- Be open to be upskilled with inhouse training in Brows and Lashes, nail treatments, waxing face & body and facials.
- Play a vital role in the team by assisting in upkeep and stock replenishment, contributing to the seamless flow of our exceptional services.
- Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients.
- Join us at Sanya SPA, where your journey as a Beauty Therapist is not just a role—it's an opportunity to express yourself, be a creator an inventor, make every client feel extraordinary. Your talent and passion and ideas will provide an exceptional SPA experience
- NVQ level 2/ 3 or similar is required.

**Role Responsibilities**:

- Ensure customer satisfaction by providing exceptional customer service from the beginning to the end.
- Be a brand ambassador for Sanya Spa
- Deliver high-quality bespoke facial treatments to our clients.
- Thoroughly clean and sterilise all tools and equipment before and after each use.
- Always keep the treatment room tidy and well-organised.
- Stay informed about current facial trends and techniques.
- Educate clients on proper skincare practices and recommend suitable products.
- Upsell packages and after care skincare products.
- Responsibility for client reservation administration
- Front house representation when necessary
- Deliver high standards of communication verbally and written to ensure Sanya SPA clients schedules are met on time.

**Qualifications**:

- Demonstrate previous experience as a beauty therapist or in a similar role.
- Possess a valid certification as a beauty therapist.
- Have knowledge of skincare products, techniques, and current trends.
- Exhibit strong attention to detail and excellent manual dexterity.
- Capable of maintaining a clean and hygienic work environment.
- Possess excellent communication and customer service abilities.
- Work effectively within a team environment.

**What we expect of you**:

- Positive, friendly attitude
- Professional appearance
- Willingness to have training in other treatment areas of the business.
- Outstanding communication skills
- Excellent timekeeping
- Valid UK work permit
- Proficient in English
- 5* customer service skills
- Driven and passionate
- Over 18 years of age
- To be trustworthy and responsible
- Able to establish long term relationships with clients.
- Work as a team player in a fast paced and fun environment.
- Willingness to learn and exceed within Sanya SPA.
- Confident to carry out face and body treatments.
- Possesses outstanding customer service skills whilst seamlessly promoting brand and offers.
- Can show creativity and passion towards your work.
- Able to work some weekends.

**Employee Benefits at Sanya SPA**:

- Continuous training opportunities available
- Birthday Pamper Party: