Head Barista

2 weeks ago

London, United Kingdom The Delaunay Full time

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

**Why work with us as a Head **Barista**:

- Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
- Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
- Discounts on gym memberships, retail and travel.
- Industry supplier trips as well as access to masterclasses and workshops.
- Enhanced Maternity and Paternity.
- Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
- An additional day's holiday every year, for your first five years.
- Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
- Access to English lessons.

**The role of Head B**arista**:

- Assist with managing the day-to-day operations of the barista station, including inventory management, ordering supplies, and maintaining cleanliness.
- To liaise with Training Officer with regards to carrying out regular “on-the-job” training sessions with all Barista staff to ensure they perform their duties correctly and to company standards.
- To conduct all second-round interviewing for Barista personnel.
- Through effective management and supervision of the team, ensure that the customer’s dining experience is dealt with efficiently providing the customer with prompt delivery of hot beverages.
- Providing exceptional guest service by engaging patrons, taking orders, and offering recommendations. Create a welcoming and enjoyable atmosphere for guests.
- Keeping a well-stocked barista station with an adequate supply of beverages, crockery, and silverware.
- Implement and enforce health and safety protocols, maintaining a clean and safe environment for both staff and patrons.
- Full-Time and Part-Time roles available.

**What we’re looking for in a Head Bar**ista**:

- Minimum of two years experience as a Manager in a high volume, fast pace, quality hotel or restaurant environment with international clientele.
- Working experience with an extensive Hot Beverage knowledge.
- Ability to build a strong Team, focused on revenue generating and exceeding Management expectations.
- Strives for excellence and inspire others.
- Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
- Cultivates genuine connections with both guests and team members.
- An excellent product knowledge, and the desire to exceed our guests' expectations.
- Has the Right to Work in the UK.

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.

**We create Places where People feel they Belong.**

INDFOH

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