Appointment Setter

**Description**:
Do you enjoy engaging with customers and providing solutions to make their lives easier? Do you strive to reach your own personal and team goals? Do you like the idea of working within a fun team with exciting incentives and competitions? If so then we want to hear from you

At Middletons we are passionate about providing comfort, freedom, quality and value. We’ll give you every chance to build a solid, rewarding career and become a much-loved part of our team.

**Responsibilities**
- Receiving inbound calls and making outbound calls to our online enquiries
- Building rapport with customers
- Qualifying that our products are suitable
- Explaining the company and product benefits
- Booking appointments for our demonstrators to show the customer product

**Requirements**:
**That sounds amazing, am I right for you?**

Our employees come with a wealth of different experiences and whilst call centre and/or telesales experience is desirable it is not essential. We're looking for individuals who:

- Have an excellent telephone manner
- Are able to build rapport with customers along with being patient
- Are reliable, trustworthy and motivated
- Strive to achieve both personal and team targets
- Have a positive attitude

**Benefits**:

- Full induction training
- Progression opportunities - we promote our talent from within
- Frequent team and individual competitions and incentives
- Pension scheme & limited private health coverage
- Overtime offered
- Quarterly company parties

**Hours**: Monday-Friday 9:00am - 5:00pm. You must be prepared to work every other Saturday for which you receive a day in lieu during that week.

**Salary**: Basic salary is £20,000 with a healthy commission scheme and realistic earnings of £32,000-£38,000.