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Digital Care Technician
5 months ago
**What's involved with this role**:
**Temporary Digital Care Technician - Adults and Health**
**Reference no: Haringey RQ924572**
**Pay rate: £15.17 per hour PAYE**
**Role Length**:
**This opening assignment is for 6 months**
**A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client**
**Full clean UK driving licence and vehicle required** A Digital Care Technician is required to play a vital role in ensuring that all personal alarm system equipment is installed, deinstalled and maintained safely and effectively in a timely manner to ensure service is maintained (this involves use of tools and ladders). To ensure all customers and their family members/carers understand how the equipment works and can use it effectively. The role is Monday to Saturday - only 1 Saturday will be worked within the month. Key responsibilities:
- Install and deploy identified Assistive Technology equipment within service users’ homes.
- Demonstrate, explain and install Assistive Technology equipment in service users’ homes.
- Program and test all equipment as required to ensure working and fit for purpose.
- Ensure all risk assessments are carried out as necessary and that all H&S and manufacturers guidelines are met.
- Retrieve equipment that is no longer required and rectify and replace defective equipment.
- Responsible for the appropriate use of keys to all properties with consistent regard to security procedures.
- Demonstrate the use and functions of all equipment to Council staff, Health and Social Care Professionals and other interested parties and to participate in training in order to ensure knowledge of new equipment.
- Provide training and support to team colleagues on assistive technology to ensure that they can respond appropriately to any concerns, or malfunctions raised with the equipment.
- Review with service users’ equipment when installing to ensure allocated equipment is appropriate and make alternate recommendations if required.
**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Experience & Knowledge**:
- Experience of installing and maintaining lifelines and telecare equipment in vulnerable service users’ homes.
- As this role requires driving to service users’ home to install equipment, a full clean UK driving licence is required. Council fleet vehicles are provided but passing the council driving assessment would be a requirement to use these and prior to this own vehicle will be required.
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Good practical knowledge and skills required across multiple disciplines - electrical, computer hardware/software, telecoms and assistive technology.
**Skills**:
- Ability to fault find and give technical support.
- Good communication skills, both verbal and written and able to use a range of information technology within service delivery.
- Good organisational skills, be able to prioritise work as appropriate and under pressure.
- Ability to liaise effectively with people both inside and outside the Council including service users, their families, professional staff and suppliers.
- Ability to demonstrate and assistive technology and explain their use and operation to existing and potential users.
- Ability to participate in review process with customers and to work jointly with other professionals to ensure users’ needs are met and enhance quality of life.
- Ability to keep detailed electronic records and notes including regular updating of data base.
- Ability to undertake lone working as required.
- Ability to work jointly with partner providers and to liaise with a range of internal and external agencies in the delivery of projects and other activities. Ability to partake in quality assurance processes including monitoring and evaluation.
- Demonstrate proactivity in identifying solutions to improve outcomes.
- Able to use tools to install equipment i.e. drills and ladders.
- Excellent customer services skills.
**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
- **Our clients are generally seeking
