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Library Officer

5 months ago

Hackney, United Kingdom Yucca Recruitment Agency Ltd Full time

We are seeking a friendly, efficient and customer-focused Libraries Officer to join our team. As the first point of contact for library customers, you will facilitate their effective use of the library service and provide a high level of customer satisfaction.

As a Libraries Officer you will deliver events including regular story times and reader development programmes such as the Summer Reading Challenge and World Book Day. You will also support in the delivery of seasonal and celebratory programmes such as Black History Season.

**Key responsibilities**:

- Act as the first point of contact for library customers, providing high-quality customer service standards and referring on where appropriate.
- Organize staff deployment, supervise weekend and relief staff, and maintain high levels of teamwork.
- Supervise the operation of the library on a daily basis, providing a high level of customer satisfaction for the library service.
- Plan, arrange and deliver events, activities, storytimes, reading groups, class visits and promotions to encourage increased participation.
- Carry out routine library duties such as shelving and making sure the library is clean and tidy.
- Maintain personal and professional development to meet the changing demands of the job.

**Person specification**:

- Friendly and customer-focused with excellent communication skills.
- Ability to work well in a team and supervise staff.
- Knowledge of databases and ICT systems.
- Knowledge of stock and online resources.
- Ability to organize and deliver events and activities.
- Knowledge of Health and Safety procedures.
- Available to work evenings and weekends as required.

This is a frontline role and you will be based at one of the seven branch libraries, but expected to work across the borough. The library service is open seven days a week, late nights are Monday to Thursday. (8pm)

If you're interested in this exciting opportunity, please apply, we look forward to hearing from you

**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months

**Salary**: £17.27 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Hackney, Greater London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work weekends, Saturdays until 5pm and Sunday afternoon?

**Experience**:

- Library: 1 year (preferred)

Work Location: In person

Reference ID: 931849