Water Service Administrator

**Salary & Benefits**
- Salary 25k depending on experience
- 20 days holiday + bank holidays raising by 1 extra day each full year of service to a maximum of 5
- Pension - Employer contribution is 5%, Employee contribution is 5%. AVCs can be made through arrangement

**About the role**

Your role as Administrator is integral to the Water Services Department, working closely with the Water Services Manager to provide support in all day-to-day operations of the department in order to deliver good customer service and further develop customer relationships.

**Line Manager**:Water Services Manager

**Direct Reports**: N/A

**In this role your key responsibilities will include**:

- Dealing with client / customer enquiries
- Monthly allocation of maintenance calls
- Arranging breakdown calls and reactive works
- Producing remedial quotations
- Writing up subcontractors visit reports through to invoicing
- Chasing outstanding maintenance and remedial quotations
- Producing sales campaigns and mail shots
- Assist with quotations where necessary
- Collating monthly reports on contracts, orders and quotations
- Client sales calls to promote the water hygiene department
- Liaison with other departments to deliver service related tasks
- Assisting with sub-contractor review meetings
- Other duties required to fulfil the role

**Essential qualifications, experience and skills required**:

- Confident user of Microsoft Office
- Organised and self-motivated
- Attention to detail
- Customer focused
- Commercial awareness
- A pleasant and friendly “can do” attitude
- Work from home effectively if required to do so

**Qualifications, experience and skills to develop**:

- Legionella awareness and water hygiene related training
- Understanding of different water systems

INDHIGH

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Copford, Essex: reliably commute or plan to relocate before starting work (required)

Work Location: One location