Sales Associate

2 months ago


Bicester, United Kingdom FashionJobs Full time

The Sales Associate is responsible for creating and organizing a pleasant shopping environment for our international clientele, providing excellent customer service and driving customer loyalty.
Functions:

- Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
- Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
- Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
- Processing transactions accurately and efficiently
- Complying with all sales related policies and procedures
- Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed
- Providing excellent customer service following the company customer experience protocol
- Maintaining and developing the store Client book (sales after care)
- Monitoring the new staff training: Acting as a role-model to implementing the internal procedures, the company standards and the product awareness
- Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals


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