Healthcare Assistant

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with acute mental health needs, then we want to hear from you.

The post holder will provide support and care for service users with mental and physical health needs and to their carers within a multidisciplinary setting. They will undertake assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care.

The post holder will be trained to ensure that issues of equality, diversity and rights are dealt with in accordance with good practice and legislation.

You may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks’ timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS.

On the ward you will be working with service users to ensure they have a positive experience throughout their stay. You might achieve this by spending time with a service user promoting health activities and lifestyle choices, making someone a cup of tea, listening to someone in distress, working with the activities co-ordinator to encourage participation in the ward activities.

You will also be expected to promote and support registered staff with physical health observations

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

Please refer to the attached job description and person specification for full details of responsibilities

To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team.

To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.

To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary. Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.

Working in partnership with the service user to access a range of activities and services to maintain their independence.

To participate in regular supervision in accordance with good practice guideline and trust policy.

To participate in the trusts annual appraisal process

To attend all relevant mandatory training as and when required to do so.