Apprentice Medical Administrator

Cowbridge & Vale Medical Practice are looking for an enthusiastic, reliable and personable team member to join our growing administrative workforce.

No previous experience is required however, you must possess a conscientious manner and be willing to undertake an NVQ level 2 in Business Administration. You will need to be aged 24 or under.

If you would like to develop a career in general practice then this is a fantastic opportunity for you. We have successfully employed a number of apprentices who have developed their skills and gone on to become an integral part of our team.

Main Duties & Responsibilities

Provide reception and administrative duties to ensure the smooth day to day running of the practice
Handing inbound and outbound calls
Resolving patient queries
Developing relationships
Use of clinical systems
Back office support

Required Skills, Qualifications & Personal Qualifications

**Required Skills**:

- Good communication skills
- Excellent use of spelling and grammar
- Excellent attention to detail
- Good telephone manner
- Computer literate

Required Qualifications
- GCSE English and Maths

Required Personal Qualities
- Team player
- Willing to learn and use initiative
- Professional
- Confident
- Mature attitude
- Need to be punctual and reliable
- Empathetic
- Highly presentable
- Positive
- Trustworthy

Further required skills

Excellent communication skills
IT literate with knowledge of Microsoft Office
Able to remain calm when working under pressure
Proactive with a common sense approach
Mature and resilient attitude
Team player and able to work independently

**Job Types**: Full-time, Permanent

**Salary**: £5.50 per hour

**Benefits**:

- Company pension
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Glamorgan: reliably commute or plan to relocate before starting work (required)

Work Location: One location