Barista / Front of House
1 month ago
**Responsibilities**:
- Prepare and serve a variety of hot and cold beverages, including coffee, tea and specialty drinks, in accordance with established quality standards
- Welcome and engage with customers in a friendly and professional manner, taking and fulfilling their orders efficiently
- Maintain a clean and organised front-of-house area, including the service counter, seating area, and restrooms, ensuring a comfortable environment for guests
- Operate the till and handle financial transactions accurately, adhering to company policies and procedures
- Provide menu recommendations and answer customer questions regarding ingredients, allergens, and beverage options
- To work with team members to ensure smooth workflow and efficient operation during peak hours
- Adhere to all health and safety guidelines, including food handling, storage, and cleanliness procedures
**Requirements**:
- Previous experience in a similar role, preferably as a barista or in a customer service capacity, is highly desirable
- Excellent customer service skills, with the ability to engage and interact positively with a diverse range of individuals
- Strong communication skills enabling effective interactions with customers and team members
- Demonstrated ability to work in a fast-paced environment while maintaining attention to detail and accuracy
- Knowledge of coffee brewing techniques
- Familiarity with basic cash handling and point-of-sale (POS) systems
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, as required
**Salary**: From £11.00 per hour
Schedule:
- Day shift
- Holidays
- Weekend availability
Application question(s):
- Please confirm that you will be able to reliably commute to Willowgate Café
**Experience**:
- Hospitality: 1 year (required)
Work Location: In person
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