Clicklink Planning Administrator

5 days ago

Northampton, United Kingdom Clipper Logistics Group Full time

**Clicklink Planning Administrator**
Based in Northampton (NH3), Clicklink are looking to recruit a Planning Administrator.
**What is the purpose of the role?**
Reporting to the planning manager, the purpose of this role is to undertake all the administrative tasks of the planning team, mainly focusing on the ad-hoc transport plan, the daily network reports and returns bookings.
Key tasks will be covering the planning mailbox, confirming bookings, liaising with customers, updating the plans, communicating with depots/ operations, chasing up actions and updates.
**In this role you are accountable for**:

- Administration - Ensuring all client requests are booked in our system. Ensuring all detail from customer is collated and correct daily.
- Customer Communications - Liaise directly with customers, set up/ confirming daily jobs, re-book failed/ altered jobs,
- Operation Communications/ Relationships - Maintain communications and engagement with operational teams. Working with the warehouse team every morning to confirm all stock has gone out and systems are updated.
- Network Reporting - Work with planning manager to maintain the Daily Network Reports that are filled out by all operations. Update daily/ weekly plans and communicate to depots.
- Development: Reporting - Look to develop & create Daily Network Reports using the MS Office. Will require the use of MS Power functions.
- Client Data Reports - Ensure operations have filled out all relevant Client data reports. Communicate/ escalate any missing data and work with op’s team on process improvement.
- Finance - Liaise weekly with the finance team along with planning manager to ensure all jobs are recorded correctly & accurately for charging.

**Required skills, knowledge and experience**:

- Customer communications experience
- MS Excel, and Power/ Flow function experience/ skills
- Highly organised with excellent communication and time management skills
- Offers ideas and suggestions to improve performance and enhance customer service
- Flexible and proactive

**Whoever you are, we'll take you far**
Ready to work with some of the biggest brands in the UK, from Pretty Little Thing and Superdry to Wilko? As part of our global team, you’ll get world-class training from day one and the chance to grow.
Fresh ideas can come from anyone, anywhere. That’s why we’re on a journey to become Britain’s most diverse logistics company. Join us and get your hands on the latest tech in everything from IT to business, at every level - apprenticeships, graduates and seniormanagement. Whatever your goals, and wherever you want to go, you can achieve it with us.
Ref: 132 949

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