Retail Sales Assistant

2 weeks ago


St George's, United Kingdom Secret Dezire Full time

Secret Dezire is a fast growing retailer of lingerie and ladies accessories with branches in shopping center's Across the UK

**Main Responsibilities**

SALES/CUSTOMER SERVICE
- Provide customers with a courteous helpful service and assistance.
- Acquire and develop a detailed knowledge of Secret Dezire merchandise in order to provide customers with excellent service and assisting them in choosing merchandise with regard to best sellers and trends.
- Assist in the handling of customer complaints, within the guidelines of company policy.
- Understand the broad outlines of the laws relating to selling, and ensuring the sales staff comply with these laws.
- Ensure the implementation of company controls and service at the fitting rooms.

DISPLAY AND PRESENTATION
- Ensure the highest standards of display and presentation of Secret Dezire merchandise using company guidelines to assist.
- Ensure a thorough knowledge of the company display and presentation policy.
- Check that merchandise deliveries are correct and received in good condition and report to management if not.
- Ensure all paperwork relating to the stock deliveries is checked and completed accurately.

MAINTENANCE/HOUSEKEEPING
- Ensure that all areas of the store, on and off the sales floor are cleaned regularly and that a high standard of hygiene is maintained.
- Ensure that the store is maintained in a safe condition and in line with the Health and Safety at Work Act and to refer any problems to Management.

**Skills & Experience**:

- Carry out cash handling duties relating to the cash administration systems in the store in accordance with company policy.
- Ability to maintain accurate paperwork and preparing to take monies to the bank as directed by the manager.
- Assist in preparation of the store for stocktaking.
- Good skills with numbers and keyboard is essential.

**Salary**: £10.50-£11.40 per hour

**Benefits**:

- Employee discount
- Flexitime
- Store discount

Schedule:

- 8 hour shift
- Flexitime
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
- Retail sales: 2 years (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Walk St George’s Shopping Centre Preston (preferred)

Ability to Relocate:

- Walk St George’s Shopping Centre Preston: Relocate before starting work (preferred)

Work Location: In person

Expected start date: 04/09/2023



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