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Patient Pathway Administrator

1 month ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 3

**Main area**
- Neurosurgery/Neurology

**Grade**
- NHS AfC: Band 3

**Contract**
- Permanent

**Hours**
- 37.5 hours per week (Full Time)

**Job ref**
- 164-5276466-A

**Site**
- Queens Medical Centre

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum

**Salary period**
- Yearly

**Closing**
- 06/07/2023 23:59

Job overview

An exciting opportunity has arisen in the Neuroscience department for a Patient Pathway Administrator to join our team. We are looking for a dynamic, hardworking and enthusiastic individual to work as part of the Neurosurgery/Neurology DBS team.

The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology.

The role/duties of the post are outlined below. In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values.

Main duties of the job

To be responsible for the audio typing and transcription of all clinical correspondence within the Directorate.

The post holder will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the speciality.

In addition to the below summary, you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Working for our organisation

The regional neurosurgical unit at the Queens Medical Centre is now one of the busiest neurosurgical departments in the country. We provide both adult and paediatric services to a wide regional area of Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire with catchment population of around 3 million.

Detailed job description and main responsibilities

Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person specification

Training & Qualifications

Essential criteria
- GCSE Grade C (new grade 4) or equivalent including English and Maths
- RSA III or word processing or equivalent experience
- Computer literate to ECDL standard or equivalent

Desirable criteria
- NVQ level 3 or equivalent

Experience

Essential criteria
- Fast and accurate audio typing
- Proven typing and admin experience

Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology

Communication

Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports

Analytical and Judgement

Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures

Planningand Organisation

Essential criteria
- Consistently works to high standards
- Works within prescribed deadlines

Physical Skills

Essential criteria
- Frequent use of VDU equipment
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to t


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