Account Handler

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Kings Lynn.

Our Account Handlers have the benefit of working Monday to Friday (no weekends here) earn a basic salary relative to their experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of joining the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all walks of life, so speak to us about our hybrid ways of working if the 9-5 life isn’t for you.

So, what does the role of Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

When you join us, you’ll be fully supported and trained on all relevant products from the very beginning to ensure you know all about the different types of products available.

What are we looking for in our Account Handlers?

Experience of excellent customer service is essential for this role, the rest is all about you as a person.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, it’s just the right way to be
- If you have previous experience working within the Insurance industry, that is ideal.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain ACII qualification to boost your knowledge and career prospects
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

The Company

With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future - join us for the journey and make your mark on the local community. #TIB

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Life insurance
- Referral programme
- Store discounts
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- King's Lynn, PE30 5DJ: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Could you please confirm your salary expectation for your next role?

Reference ID: ARDQN786851