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Customer Service Administrator

4 months ago

Abingdon, United Kingdom Vibe Recruit Full time

Job Title:
- Customer Service Administrator- Contract Type:
- Permanent- Location:
- Abingdon- Industry:
- Administration and Office Support- Reference:
- ADMINALR_1686221963- Contact Name:
- Ally Ross-
- Job Published:
- 08 June 2023 Job Description

Do you have previous administration experience and a good telephone manner? Would you like to work in a friendly air-conditioned office as part of a successful team as a Customer Service Administrator? You will receive 25 days holiday, plus Bank Holidays, private medical, plus Perkbox and more

As a Service Administrator you will:

- Ensure the provision of an excellent administrative service
- Contact customers by telephone and in writing to clarify outstanding issues
- Ensure that invoices and orders are raised accurately
- Input customer details and case data into the computer with accuracy
- Prepare and dispatch automated standard form letters
- Maintain accurate records
- Maintain stationery stock levels and dispatch post
- Answer the telephone to handle a range of queries from customers

As a Customer Service Administrator you will have:

- Previous administration experience
- Be computer literate - MS Word/Excel/Outlook
- Confident telephone manner
- Have a friendly, flexible attitude
- Be able to work a month of each - 30-5pm and 9.30-6pm. Then every 5 weeks, work a Monday 10.30-7pm