Service Advisor

7 months ago


Brighton, United Kingdom Pybus Recruitment Full time

**Job Title**: Experienced Service Advisor

**Location**: Basingstoke

Basic Salary - Circa £27,000 (depending on experience) + bonus OTE £35,000

Full Time and Permanent - role will involve working Saturdays on a rota Basis

Are you an experienced Service Advisor working in the Automotive industry, looking for a change?

Our client is an automotive retailer representing prestigious car Brands, they have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.

Established in 1931, they are a successful and progressive third-generation family-owned business.

**The role of the Service Advisor is to**:

- Provide our client's customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships while delivering outstanding levels of efficiency and communication.
- Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
- Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our client's brand standards.

**KEY RESPONSIBILITIES**
- Provide exceptional levels of customer service and ownership throughout the customer’s experience.
- Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
- Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
- Handle customer inquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
- Confidently establish an understanding agreement with the customer of the work to be carried out.
- Accurately maintain the service department loading system in line with workshop capacity.
- Manage the handover and administration and explain the work carried out on the vehicle ensuring customers' full understanding and authorisation.
- Understand and adhere to manufacturer service requirements.
- Maintain safe working practices and abide high standards of the business.
- Take on additional responsibilities as required by the business.

**Requirements**:

- Full UK driving license.
- Organized.
- Smart appearance.
- Confident.
- Ability to excel in a team-based environment and achieve common goals.

**Benefits**
- 25 days holiday + bank holidays
- Bonus / Commission
- Pension Scheme
- Free Eye Tests
- Childcare Vouchers
- Referral Scheme

Ref EShards-J-Brigh-LR


  • Service Advisor

    2 weeks ago


    Brighton, United Kingdom Jago Consultants Ltd Full time

    Service Advisor needed in the Brighton area of East Sussex. Salary is Negotiable depending on experience. Plus bonus and other benefits. We are working with a main dealer in the Brighton area who are actively looking for a Service Advisor to join their friendly team. Service Advisor Duties include: - Ensuring customers are aware of service and repair...

  • Service Advisor

    7 days ago


    Brighton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Brighton - £35,000** Experienced Service Advisor - Franchised Dealership £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. About...

  • Service Advisor

    2 weeks ago


    Brighton, United Kingdom Scope Personnel Full time

    Automotive Service Advisor Job available! We are recruiting for a fantastic opportunity with a growing franchised dealership! **Job Role** An exciting opportunity has arisen for a successful and motivated experienced automotive Service Advisor to work for a busy dealership. You will facilitate the efficient operation of the Service department workshop,...


  • Brighton, United Kingdom Jago Consultants Ltd Full time

    **Service Advisor Required!** - Basic up to £28,000 Our client is a Main Motorcycle Dealership looking to recruit a Service Advisor to join their team based in Brighton! Working as part of team the Service team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a...

  • Service Advisor

    2 weeks ago


    Brighton, United Kingdom Octane Recruitment Full time

    **Service Advisor Vacancy -**Brighton **Salary**: Up to £28,500 Basic OTE £34,000 and company benefits **Working hours**: Monday to Friday, 8am - 6pm, 1 in 4 Saturday Mornings - full time, permanent position **OC12544** My client is recruiting for an experienced Service Advisor to join their Prestige dealership in the Brighton area. Fantastic benefits...

  • Service Advisor

    2 weeks ago


    Brighton, United Kingdom Jago Consultants Full time

    **Job role - _Service Advisor_** **Location - _Brighton_** **Salary - _Dependant on experience (up to £35,000 OTE)_** I am recruiting for a very fast growing prestigious automotive dealership in the **Brighton** area who are looking for an experienced **Service Advisor** to join their hugely successful dealership. **_Service Advisor job duties include:...

  • Service Advisor

    7 months ago


    Brighton, United Kingdom AutoFit (Sussex) Ltd Full time

    **AutoFit (Sussex) Ltd** is an established, independent Service Centre. We’ve been looking after our customers in Southwick (Brighton) and the surrounding area since 2003. We are currently looking for a customer-facing Service Advisor. We are an independent Servicing and MOT centre for all makes of cars and light vans, using the latest diagnostics. We...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Customer Service Advisor** Our client is a leading training provider who helps upskill long term unemployed. They help those classified as long-term unemployed gain training, qualifications and confidence that will assist in their job search. They currently seek a Customer Service Advisor to join their busy team. Working from offices in the centre of...

  • Service Advisor

    1 week ago


    Brighton, United Kingdom Tates Cars Full time

    **Tates Motor Group** are recruiting for **Service Advisors** to work in our busy Multi-Franchise dealerships in Portslade, Brighton and Crawley. You will be responsible for upholding the high customer satisfaction standards for Tates and acting as a point of knowledge of all our Manufacturer's products and services. You must have previous knowledge of the...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Customer Service Advisor** Our client is a leading training provider who helps upskill long term unemployed. They help those classified as long-term unemployed gain training, qualifications and confidence that will assist in their job search. They currently seek a Customer Service Advisor to join their busy team. Working from offices in the centre of...


  • Brighton, United Kingdom RX Plus Facilities Full time

    **Join Our Team as a Customer Services Advisor (Temporary Position)**: Are you a talented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping others with their inquiries and concerns? If so, we have the perfect opportunity for you! Mitie Group Ltd is seeking a Customer Services...


  • Brighton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Brighton** **Basic up to £29,000 + bonus with circa £38,000 OTE** Mon - Fri 8am-6pm with a 1 hour lunch 1 in 2/3 Saturdays 8am-12pm Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will...


  • Brighton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Brighton** **Basic up to £29,000 + bonus with circa £38,000 OTE** Mon - Fri 8am-6pm with a 1 hour lunch 1 in 2/3 Saturdays 8am-12pm Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...


  • Brighton, United Kingdom Page Personnel Finance Full time

    As an Customer Service Advisor your role will be varied with direct instruction, independent work, project work, supervised work and team work. **Client Details** Our client based in Brighton is one of the market leaders in it's sector and they have an exciting career opportunity for an Customer Service Advisor to join their team. **Description** The key...


  • Brighton, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Service Advisor - **Salary**: £20,000 to £22,000 - **Location**: Brighton & Hove - **Hours**:40 hours per week - Monday to Friday 8.30am-5.30pm - 20 days holiday plus bank holidays plus birthday off as well as other benefits We are looking for a Customer Service Advisor to join a well established and industry leading business in the...

  • Service Advisor

    2 weeks ago


    Brighton, United Kingdom Prima Ardelle Associates Full time

    **ARE YOU AN EXPERIENCED SERVICE ADVISOR?** **EXCITING OPPORTUNITY WITHIN A MAIN LEADING CAR DEALERSHIP IN BRIGHTON** **COMPETITIVE BASIC SALARY UP TO £27,500+ D.O.E PLUS O.T.E & BENEFITS** My client a main dealer in Brighton who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within...

  • Service Advisor

    7 months ago


    Brighton, United Kingdom Lookers Plc Full time

    OTE: GBP £36,000.00/Yr. Overview: **Mercedes Benz of Brighton** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Brighton is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 4 Service Advisors, 9 Vehicle Technicians and our enthusiastic and friendly Service Manager, Paul...

  • Service Advisor

    7 months ago


    Brighton, United Kingdom TN Recruits Full time

    Are you tired of the mundane 9-to-5 grind and ready to dive into an adventure with a vibrant family-run company? Look no further, because we're searching for a Service Advisor to join our energetic team in sunny Brighton! If you're passionate about cars, love interacting with people, and thrive in a dynamic environment, this could be the perfect role for...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company pension Schedule: - Day shift Work Location: In person