Administrator Apprentice

Main Duties:

- General Sales admin/training in Sales
- Demonstrate continuous improvement for customer service and make recommendations for advice, including resolving complex issues.
- Provide a positive customer experience such as managing challenging situations to provide customers with a positive outcome. Find solutions to meet the organisation and
- customers’ needs.
- Be able to gather and collate customer feedback and data to analyse.
- Maintain positive and professional relationships and make referrals and escalate for support if unable to resolve independently.
- Analyse the end to end service experience, seeking input from others where required, supporting development of solutions and make recommendations.
- Be adaptable, flexible and proactive to your customer needs whilst continuing to work within the agreed customer service environment

**Company Website**:
**Job Type**: Apprenticeship

**Salary**: £5.28-£8.00 per hour

**Benefits**:

- Company pension

Ability to commute/relocate:

- Altrincham: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person