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Student Success Coaches
3 months ago
**Student Success Coaches**:
***£26,000pa plus £4,000 London Weighting and Excellent Benefits****:
**Based on-site Full Time at our Holborn or Tower Hill Campuses**:
**Permanent***:
***Read the full **job description** here**:
**The Opportunity**:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We have recently gone through an exciting period of transformational change, and are now looking for a number of new Student Success Coaches to be based in our Holborn and Tower Hill campuses, we have vacancies to fill in both locations.
These roles are key within our Student Success team, each coach is responsible for supporting a case load of students throughout their academic life cycle (from enrolment to graduation) from a pastoral perspective. You will deliver proactive coaching and mentoring support via early intervention and outreach activities, and will work proactively in collaboration with colleagues to ensure the highest levels of experience are provided for onboarding, personalised advice, guidance and customer service in the area of student services and wellbeing support, signposting to specialist services as required.
**About You**:
You will need a degree, along with experience of coaching / mentoring students or customers to meet their own goals and achieve. You will have excellent interpersonal skills, along with demonstrating empathy, being able to manage expectations and inspire others, and able to relate to people from a wide range of different backgrounds. Experience of working in Higher Education is essential for this role; coaching and / or counselling skills training would be an advantage.
**Why Arden**:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other **competitive benefits**
**Arden’s values**:
**Stand out, Progressive, Accessible, Resourceful, Kindness,** reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click **here**, or to start your journey with us, click apply
**Closing Date**:26 June 2024
