Security Officer

3 weeks ago


London, United Kingdom Wilson James Full time

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Security Cloakroom Officer to join us at our client site in South West London. The site is a large museum which hosts many different events across the year including fashion shows, art exhibitions and weddings.

As a Security Cloakroom Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **Shift Pattern**- 4 on, 4 off - 30 hours per week
**Pay - **£11.95 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as a Security Cloakroom Officer**:

- Accepting bags, coats etc according to the V&A cloakroom policy in the SOP's
- Charging visitors the correct amount depending on the size of bags
- Having a working login to the V&A Systems
- Maintaining V&A vetting status to ensure systems access at all times
- Ensuring that the cloakroom remains tidy and organised at all times
- Regulary checking that the tag system is current and any lost tags are requested to be replaced.
- Assisting on events out of hours (not contracted)
- **What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- SIA Door Supervisor and CCTV licences
- Leadership leadership skills
- Customer Service experience, preferably in a front-line role
- Security Experience
- Proven administrative experience
- Current First Aid certificate
- Able to demonstrate flexibility (as the role will involve working occasional evening events, including corporate events).


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