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Hotel Receptionist

4 months ago

West London, United Kingdom Leonardo Hotels Full time

**Job Ref**:JI23162

**Branch**:The Dilly A Leonardo Royal Hotel

**Location**:The Dilly A Leonardo Royal Hotel, London (West)

**Salary/Benefits**:£26,208pa + Fantastic Benefits

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Flexible

**Hours per week**:40

**Posted date**:15/05/2024

**Closing date**:28/06/2024

Have you heard? The Dilly recently joined the Leonardo Hotels group and is now an iconic part of our Leonardo Royal Hotel portfolio. Bringing together luxury and history, The Dilly is one of London's finest hotels and once even had the patronage of King George V Come Join Us

Be Yourself - Be a Bold Team Player - Be Leonardo

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at The Dilly

**If you’re our ideal Receptionist, you will**:

- Be yourself
- Be passionate to make a difference and eager to bring new ideas to the table
- Have Opera Knowledge (preferable)
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests

**Why come join us?**

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch LD programmes, practical training and clear progression within our vibrant and dynamic team.

**Our Story**

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us

**Some of the perks our colleagues enjoy include**:

- Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression

**ABOUT THE DILLY, A LEONARDO ROYAL HOTEL**

The Dilly on Piccadilly is in the heart of the action. We bring you the best of London's essence in our local cuisine, upbeat vibe and style. Bringing together luxury and history, The Dilly is one of London's finest hotels and once even had the patronage of King George V

We are located in the beating heart of Piccadilly, directly up from Piccadilly Circus. Just a two minute walk from the Tube station, you can’t miss us. We are well connected with local cab companies and can arrange airport transfers from all the London airports, just let us know in advance.

**ABOUT LEONARDO HOTELS**

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality
- it is all about how you interact with others and how you can demonstrate our values**:Consistent, Friendly, Genuine, Positive and Willing**

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Poi