Receptionist

5 months ago


Cardiff, United Kingdom Bupa Dental Care Full time

Exciting Opportunity Alert

Are you ready to smile your way into a fantastic career opportunity? Join Gemma Roberts, Practice Manager at Bupa Dental Care Pentwyn, where we're on the lookout for a vibrant and dedicated Dental Receptionist to become the friendly face of our practice

**Position**: Dental Receptionist
**Hours**: Full-time (32 hours)
**Schedule**: Monday 8 - Tuesday OFF - Wednesday 8 - Thursday 8 - Friday 8
**Location**: Bupa Dental Care Pentwyn, St David Medical Centre, Pentwyn Drive, Pentwyn
**Perks**: Enjoy a well-deserved Tuesday off to recharge and explore your passions Plus, free parking is available around the practice for your convenience.

At Bupa Dental Care Pentwyn, we pride ourselves on our warm and welcoming environment, and we need someone like you to greet our patients with a smile and ensure their visit is as smooth as possible. Don't worry if you're new to the dental field - full training will be provided

**How to Find Us**:
Free Parking: Park around the practice with ease.

By Bus:

- Take the number 58 bus and alight at Bryn Celyn Drive, outside St David’s CIW Primary School. Then, just head back towards Pentwyn Drive, take a right turn, and you'll find us on the right-hand side within the courtyard of St David Medical Centre.
- If you're on the number X1 bus, hop off at Pentwyn Drive opposite My Store. Cross the road, head towards St David Medical Centre, and you'll spot us within the courtyard.

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

As a Dental Receptionist you’ll benefit from an experienced practice team and exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

**Receptionist role and responsibilities**:

- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality

**Your skills and experience**:

- Ability to keep calm and professional in a fast paced environment
- Previous administration or reception experience
- Personable, positive and enthusiastic with a great customer focus
- Efficient with Microsoft Word and Outlook
- Preferred Dentally experience
- Strong communication and organisation skills
- Previous experience in a healthcare setting preferred but not essential

**Salary and benefits**:
**Professional**
- Training costs covered
- A competitive starting salary and the opportunity to increase this through training and development
- Free CPD courses provided
- Career opportunities to move into other roles or other parts of Bupa
- Modern surgeries and dental software systems
- Long service recognition
- Your uniform will be provided

**Healthier Bodies & Healthier Minds**
- Access to discounted gym memberships with a flexible, monthly subscription service giving you access to national multisite gyms, online live classes, fitness & wellbeing apps and 1-2-1 training sessions
- Free access to the Bupa Be.Me health app, which provides personalised guidance and support on your health & wellbeing with mental health services through SilverCloud Health included
- Free access to Digital GP in partnership with Babylon. You have access to an unlimited number of appointments 24/7, normally available within two hours.
- 24/7 free access to Healthy Minds for you and your immediate family. Talk to a counsellor about any challenges you face at home or at work - whether you are having a bad day or want help with personal goals.
- 24/7 free access to Anytime Healthline. Our confidential 24/7 service offers unlimited telephone consultations with our teams of GPs and nurses, every day of the year. It's open to your immediate family and can also be used for advice on staying healthy
- Cycle to work scheme
- Free annual flu vaccination
- Discounted travel vaccinations
- Access to mental health support network and personal energy training sessions
- Discounted dental insurance which can be extended to immediate family members
- Discounted health assessment

**Healthier Places & Healthier Culture**
- Be you at Bupa, our diversity & inclusion network
- Opportunities to get involved with the Bupa Foundation
- Opportunities to support our charity partner, Dentaid
- Our approach to Mental Health in the workplace
- Reward & Recognition schemes linked to our Bupa Values
- Discounts clothing, food, petrol and holidays
- Additional day of annual leave for your wedding day
- Career breaks for long service
- Health & Safety support network

**We're proud to have been named in the


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