Expert Travel Consultant

4 days ago


Greater Manchester, United Kingdom Corporate Traveller Full time

**Job no**: 515419

**Brand**: Corporate Traveller

**Work type**: Full time

**Location**: Greater Manchester

**Categories**: Operations & Professional Services, Corporate & Group Travel

An exciting opportunity has opened in our Manchester team who are recruiting for an additional team member to support their recent business growth.

**The Role**:
To provide an unrivalled, dedicated and expert service to our portfolio of customers. Proactively managing a portfolio, ensuring that value is shown at every possible opportunity and always acting within our One Best Way and with our customers’ best interest in mind.

**Accountabilities**:

- Customer Service: Offer exceptional, bespoke and proactive customer service to all CT customers.
- Retention: Never lose a client through service or price. Strong working relationship with Business Development Managers and Account Managers to ensure all customers receive a bespoke and proactive service.
- Profitability: Continuously look for better fare opportunities to maximize customer savings and margin. Keep up to date with fare details, airline information and incentives.
- Productivity: Maximise turnover by growing portfolio. Work with the Business Development Managers to increase new business and smooth implementation.

**Experience/Qualifications**:

- Minimum of 2 years’ experience as a travel consultant - **Essential**:

- Experience using a GDS (Amadeus preferably) - **Essential**:

- Extensive Fares knowledge - **Desirable**:

- Customer Service experience - **Essential**

**What we offer**:

- Rewards platform, cash health plan, travel discounts, in-house financial
- Employee share plan
- Consistently recognised externally as a ’Great Place to Work’
- Fun, social, egalitarian culture with focus on ownership and responsibility
- Global career opportunities in a network of brands and businesses
- Ongoing training and professional development
- Hybrid working model
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs


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