Workshop Controller

6 months ago

Aberdeen, United Kingdom Peter Vardy Full time

Workshop Controller - Jaguar Land Rover

Aberdeen

Competitive + Bonus + Excellent Benefits

Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.

As the Workshop Controller you will work closely with the Service Manager in managing the Service Department to meet and exceed customer expectations, in addition to consistently meeting agreed business goals.

The role of the Workshop Controller
- Allocate work fairly, according to ability and skill, taking deadlines into consideration.
- Maintain progress information of each job allocated and liaise with Service Advisors to ensure Guests are kept informed.
- Ensure job card write up and Vehicle Health Checks are completed in a way that is legible and informative for the Service Advisors and Guests.
- Comply with Manufacturers policy and procedures on warranty.
- Adhere to internal and manufacturer standards in regards to clocking on and off of jobs.
- Ensure the recommended manufacturer labour time and the agreed internal / manufacturer labour rates are adhered to at all times, when charging manufacturing, retail or internal customers.
- Ensure all team attend and complete any internal or manufacturer training, ensuring the development of the service team to support improvement in technical ability, CSI & job performance, whilst ensuring workshop resource is maintained.
- Ensure completion of CIT NOW video for every vehicle getting a Vehicle Health Check and or for any customer complaints, to provide evidence of repair as required.
- Take responsibility for meeting, achieving and carrying out service core process.

Skills Required:

- Workshop Supervision or Management experience
- Franchised manufacturer experience
- Proven ability to lead and manage a team
- Excellent organisation and prioritising skills
- Computer literate

Your Net Better off - the Peter Vardy difference
- 30 days holiday rising with length of service
- World class training delivered by the PV Academy to enhance your career
- Employee discounts & lease cars options through the PV Cares scheme
- High Flyer Incentives - would you like to win a trip to Vegas?
- Generous Colleague Referral Scheme
- Uniform provided
- Pension & Life Assurance
- Enhanced maternity & paternity leave
- Access to the PV Wellbeing Centre - MOT & In house counselling services
- Colleague events - Family Fun Day, Annual ball, Christmas party - yes we like to have fun

If you would love to be part of our Peter Vardy family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

Peter Vardy is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£37,800.00 per year

**Benefits**:

- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Aberdeen (required)

Work Location: In person

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