Aviation Fuel Operations Coordinator

4 weeks ago


Stansted, United Kingdom Flightworx Aviation Ltd Full time

**The Role**:
The Fuel Co-ordinator is an office based role, and is responsible for organising and prioritising the flow of jet fuel release documents for all our clients on a day to day basis, ensuring that all necessary parties are informed whilst adhering to the department’s procedures and high standards. Constant communication with fuel suppliers, various Flightworx Departments and crew members are a must.

Working collaboratively with other members of the Fuel Department, and autonomously where required, the role is a high demanding one that requires independent motivation and the ability to deliver within a hard working team.
The role is to ensure that all fuel activity is delivered promptly and accurately and in compliance with our Local Procedures Manual, quality and safety policies.

**Responsibilities**
*Price Assessment/Updates - the careful and precise navigation of ascertaining the clients best/correct fuel supply option through various company systems. To ensure all price notifications are added correctly to the company systems.
*Service Delivery - overall accountability for the efficient and timely delivery of the daily Fuel Departments schedule of work; ensuring that the Fuel Team have their workload (client requests, fuel releases and planning) correctly prioritised and delivered to the highest standards.
*Service Delivery/Quality - quality controlling information exchanges within the Fuel
Department to ensure that comprehensive handovers are conducted with the Fuel Team prior to and upon return from any periods of absence from the office.
*Upsell Flightworx Services - promote the additional services which the company provide to new, current or potential clients. Observing opportunities to increase current levels of fuel volume and communicating the prospect direct to the relevant Fuel Department staff member.
*Quality - completing/amending accurate and detailed fuel releases documents/requests, following the correct company procedure when adding documents ready to forward to reseller accounts, direct suppliers, Fixed Based Operators and Maintenance, repair and operations.
*Quality - supporting the accounting department by retrieving fuel costing and delivering accurate information needed to complete the final phases of billing.
*Trip Data Input - using applied training to create new trips within company systems, based on information received from direct fuel only clients. Following company guidelines to competently and accurately input data in to company systems.

**Essential Skills Required**
*Ability to demonstrate a methodical, organised and flexible approach to work
*Exceptional ability to task daily
*Effective listening, verbal and written communication skills
*Excellent interpersonal and customer service skills, with the ability to communicate
effectively with a diverse range of people, establishing and maintaining effective working relationships
*Ability to plan, organise and prioritise workload to meet deadlines
*Common sense attitude to solving problems and to prevent reoccurrences
*Computer skills, Outlook, Word, Excel, Internet

**Job Type**: Permanent

**Salary**: From £25,000.00 per year

Schedule:

- 12 hour shift
- Weekend availability

Work Location: One location



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