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Customer Service Assistant

4 months ago

Chesterfield, United Kingdom Bathcenter.co.uk Full time

**About us**

We are agile, professional and innovative.

Our work environment includes:

- Modern office setting
- Work-from-home days
- Casual work attire
- On-the-job training
- Flexible working hours

'''Duties'''
- Providing excellent customer service and resolving customer complaints or issues
- Assisting customers with product selection and providing recommendations
- Processing customer orders and payments accurately and efficiently
- Performing data entry tasks to update customer information in the system
- Analyzing customer needs and preferences to personalize the customer experience
- Communicating effectively with customers to ensure their satisfaction
- Serving customers in store

'''Requirements'''
- Excellent phone etiquette and communication skills
- Strong interpersonal skills and ability to build rapport with customers
- Detail-oriented with strong analytical skills
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We offer competitive pay and benefits, including:

- Paid time off and holidays

**Salary**: £11.00-£12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chesterfield, S41 0QQ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person