Sales & Accounts Administrator

3 weeks ago


Stonehouse, United Kingdom DKM Sheet Metal Ltd Full time

DKM Sheet Metal are a forward thinking and progressive sheet metal company who specialise in sub-contract precision engineering. DKM are going through an exciting period of growth and as a result we are looking to expand our current workforce.

As a result we are looking for a Sales Administrator to join our team.

Primary Responsibilities:

- Supporting the sales team with a wide range of administrative tasks.
- Help manage the switchboard and fielding telephone calls, when other staff are otherwise occupied.
- To process and manage customer orders ensuring that changes to orders or deliveries are adjusted correctly and/or issuing contract acknowledgment to customers.
- Help maintain all product/ pricing information on central material resource planning system
- Liaising between customers and production to discuss order progressing, prices, lead times etc.
- Support the accounts department with administrative accounts & sales duties.
- Help answer customer queries for certain product ranges.
- Help raise dispatch notes and arrange daily courier collections for certain products.

Secondary Responsibilities
- Account management; pro-actively liaise with customers to review any issues or feedback on recent quotations. Input feedback to database and feedback any critical information to the Business Manager or Sales/ Engineering team.
- Pro-actively monitor prices and alert sales/engineering when prices are not correct.
- Help organise and send sales and literature material.
- Work with the Business Manager to create promotional material for certain product ranges.
- Help manage the social media platforms with the relevant training to be offered by DKM

What we are looking for?
- Good experience in a sales/ customer service administration type role.
- Experience in an engineering / manufacturing environment would be advantageous but not essential.
- Excellent I.T skills; with experience in working with the MS office suite.
- Ability to work pro-actively independently and as a team.
- Excellent written and verbal communication skill. Ability to communicate information whether technical or non-technical to team members and customers in a professional, clear and concise manner.
- Good organisation skills with an ambition to success, grow with the company and make a positive impact.
- Ability to work under pressure, quick to learn, well organised and conduct themselves in a polite and professional manner.
- A conscientious character who will always work and have the best interests of the company at heart.

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have experience in working within an engineering / manufacturing environment?
- What workplace experience and how does your work ethic/ attitude make you a good fit for the role?

**Experience**:

- Mechanical engineering: 2 years (preferred)
- Sales administration: 3 years (preferred)

Work Location: In person

Expected start date: 01/05/2023



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