Residential Day Concierge

2 weeks ago

Twickenham, United Kingdom Jackson Sims Recruitment Full time

**Job description**

Jackson Sims Recruitment are currently seeking a full time **Residential Day Concierge **for a permanent position at a luxury residential development in Twickenham.

**Key Responsibilities**:

- Your main objective is to welcome visitors, residents and contractors to the building and assist in any way you can
- You must ensure that the building is a pleasant environment for residents and visitors as well as a pleasant work environment for yourself
- You should look presentable and welcoming at all times and be polite and courteous towards anybody coming in and out of the building
- Ensuring that the security measures at the property are maintained to a high standard at all times, examples include keeping a record of contractors/tradesmen working on site (times, dates etc), logging any keys issued, monitoring security camera’s while on reception duty etc
- To be alert and challenge visitors to the block who are unknown or who appear to require assistance
- To be attentive to residents and visitors, this includes opening doors, carrying all parcels, suitcases (of a normal weight) and dealing with resident’s enquiries
- To carry out as necessary the daytime cleaning of the entrance hall, including entrance doors, lift and common parts. In addition to keep the outside path and road area tidy
- To oversee tradesmen and contractors while they are on site, with particular regard to security
- To assist the Management in the maintenance of records and the general administration of the block. This includes taking meter readings, noting maintenance problems, recording vacant flats etc
- To check vacant flats on a weekly basis, part of this will include running the taps and appliances, checking for leaks etc
- To check flats prior to occupation to ensure that they are clean, appliances work and that it is ready for the tenant
- To carry out basic DIY as and when necessary, this may include changing a light bulb or fuse
- To move furniture when and if required
- To report to the Building Manager any health and safety concerns

**In order to meet our clients expectations you must be**:

- Extremely well-presented
- Polite and well-mannered
- Diplomatic and discreet
- Proactive and enthusiastic
- A strong problem solver
- Customer orientated
- A good communicator

**Hours: 4 on 4 off**

**Job Types**: Full-time, Permanent

**Salary**: £11.95 per hour

Schedule:

- 12 hour shift
- Day shift
- Overtime

Ability to commute/relocate:

- Twickenham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)
- Residential Concierge: 1 year (preferred)

Work Location: In person

Reference ID: Day Concierge - Twickenham

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