Telephonist

F&I Group has an exciting opportunity for a telephonist to join our team.

**Responsibilities**:

- Manage and operate the company’s switchboard efficiently.
- Answer incoming calls, direct calls to the appropriate personnel, and take messages when necessary.
- Provide excellent customer service to callers, ensuring a positive and professional image for the company.
- Administrative Tasks
- Perform general administrative duties to support the smooth functioning of the office.
- Assist in organizing and scheduling appointments and meetings.
- Customer Interaction
- Communicate with clients and external parties courteously and effectively.
- Flexibility in Hours
- Work closely with management to negotiate working hours that align with both company needs and personal preferences.
- Adaptability to a Busy Environment
- Thrive in a busy and expanding office environment, demonstrating the ability to multitask effectively.

**Qualifications**:

- Previous experience in a similar role is preferred but not essential.
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Professional and friendly demeanor.

We are a construction company, based in Washington, in the North East of England. With over 40 years’ experience in the construction industry, F & I Group is a well-established and highly respected company. This is a fantastic opportunity to join a growing business that is committed to being an equal opportunities employer and are dedicated to having a professional and qualified workforce and ensure that we develop our staff to reach their full potential.

Working Hours: 9am - 2.30/3pm (negotiable)

**Job Type**: Part-time

**Salary**: £12.05 per hour

**Benefits**:

- Company pension
- On-site parking

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 22/04/2024