Employment Consultant

2 weeks ago


St Helens, United Kingdom TOTAL FUTURES LTD Full time

Here at Total Futures Ltd our vision and mission are to advance the social and economic wellbeing of people within our communities.

We are currently recruiting for an Employment Consultant to join our existing team. **This is primarily an office based position with some travel required - salary is negotiable.**

**The Role**

As an Employment Consultant you will be providing a tailored employment support service to individuals primarily in Liverpool City Region but also across Northwest
- to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work.

**You will be **
- Managing a caseload of job ready participants who have recently completed sector specific training courses and moving them quickly into work
- Carrying out 1:1 IAG initial meeting and then addressing participants personal constraints to employment
- Providing challenge, advice, and guidance where appropriate to develop participants capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment
- Identifying, structuring and recommending vacancy and training solutions, working in close consultation with the team to meet the specific needs of participants and employers
- Developing relationships and networks with key stakeholders including employers, Job Centre teams and funding providers
- Delivering our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
- Maintaining IT files and participants record to a required quality standard to ensure the participant journey is documented in accordance with our quality standards

**Person Specification**

**Experience, Knowledge and Qualifications**
- Customer orientated and driven by results gained from quality of service, willing to put the participants at the heart of everything you do.
- A great communicator who strives to always deliver enthusiasm & confidence.
- Digitally savvy with the ability to provide others the appropriate levels of support using technology whilst maintaining accuracy.
- Someone who has the ability and experience of supporting, coaching and developing in a face to face and remotely.
- Someone who loves a fast-paced working environment that has set result and targets.
- Able to adapt to difficult or challenging situations when required
- Able to work on own and develop creative solutions to overcome challenges
- Empathetic and understanding of the challenges and barriers unemployed individuals currently face.

**Key Competencies**
- Adaptability
- Results focused
- Customer centric
- Rapport building & persuasive
- Resilience
- Quality & compliance.

**Salary**: £24,000.00-£36,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- St Helens, WA10 1TF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- SUPPORTING PEOPLE TO FIND JOBS: 1 year (required)

Work Location: In person

Application deadline: 31/03/2023
Reference ID: TFL



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