Storage Supervisor

Role Overview

To provide the best possible service to clients by ensuring the successful operation of the warehouse

through effective management and control.

**Responsibilities**:

- Oversee labour deployment within teams on their shift, ensuring that the throughput targets

are achieved in the most efficient way possible.
- Coach and mentor the operatives on their shift to ensure they are fulfilling their roles with

appropriate results and in the correct manner.
- Ensure that the operatives receive the appropriate development and support to achieve

within and beyond their role.
- In conjunction with the other Storage Supervisors, to be jointly accountable for the 24-hour

performance of the depot, assisting other shifts to achieve this where necessary.
- Support operatives in employing sensible, balanced, and appropriate Performance

Leadership techniques.
- Ensure that all teams receive a daily brief at start of shift, and that the messages within are

consistent.
- Actively support and encourage the submission, evaluation and trailing of Continuous

Improvement principles and ideas within their shift.
- Visibly support their Supervisors and Operatives by ensuring that at least 80% of their time is

spent on the floor of the Warehouse.
- Always demonstrate role model behaviour and treat every employee, visitor or contractor

with respect, courtesy and dignity.
- Accountable for the adherence to Health and Safety procedures on their shift. Continually

reviewing and enhancing the operating procedures to facilitate safe and efficient ways of

working.
- Overall accountability on their shift for holiday and sickness absence.
- Deputise for the Storage Manager as and when required.
- Take full accountability for their own personal development, ensuring that they continually

drive to improve their own performance through increased knowledge, skills, and

awareness.

Key Outputs and Results
- Ensure that deliveries are received and stored in the most efficient, accurate and effective

manner.
- Make sure that stock is checked and booked in correctly to ensure the prompt availability to

be picked.
- Assist the Storage Manager to maintain and revise the stock plan and slotting as required.
- Ensure that the replenishment is efficient, accurate and productive, with all stock 100%

prepared to pick by the picking team.
- Assist the Storage Manager to organise and carry out client stock takes, and conduct follow

up as required.
- Ensure that company procedures are followed by all staff.
- Encourage a proactive approach to Health & Safety in the warehouse.
- Control and develop working practices across the warehouse to increase productivity levels.
- Assist the Storage Manager to ensure that site targets are met.

Skills and Experience
- Demonstrable experience within a storage environment
- Working knowledge of 2-person delivery
- Excellent leadership, coaching and management skills.
- Strong communication skills at all levels, with the ability to appropriately challenge.
- A confident problem solver, using initiative to resolve issues as they arise.