Business Support Assistant

4 months ago

Norwich, United Kingdom HiyaHiya Europe Ltd Full time

_**This is an office-based role in Norwich**_

We are looking for an exceptional individual to join our team and can hit the ground running

**About the Job**

**Roles and responsibilities**:
We are looking for an individual to join our office team in this interesting and varied position. Your main responsibility will be **data and stock management**. In addition, you will also provide **customer service** and **administrative support** across the business.

Working with the Warehouse Manager, your **main task** will include **inventory/stock management** across various business which will include ordering products to stock for the businesses. You will need to be **highly proficient** with **numbers**, **Microsoft Excel, analysing information **and **problem-solving**.

**Responsibilities will include but are not limited to**:

- **Inventory/stock management.**:

- Performing data entry roles, including updating records and databases.
- Ordering products to ensure businesses are well-stocked.
- Managing inventory of office supplies, including stationery and packaging to ensure smooth operations.
- Various administration activities.
- Assisting customers in placing orders where needed.
- Updating customer details and accounts.
- Assisting the Marketing team to update relevant social media accounts, where needed.

**Skills**:

- **ESSENTIAL**_
- Ability to carry out **data and inventory management with accuracy**.
- Overall **IT proficiency**.
- Microsoft Office and Google Sheets proficient
- **Logical **and **methodical thinking** and being **very thorough**.
- Excellent communication skills and willingness to learn.
- Able to **work on own initiative** and take on additional tasks as needed and required.
- Good **attention to detail**.
- Proven **organisational skills**.
- Ability to prioritise effectively and **work methodically**.
- **Flexible team player** with **strong interpersonal skills **and a positive, professional attitude and appearance.
- Be a professional person who can confidently work and communicate with a variety of people from different cultures and backgrounds. Diplomacy and tact are important.
- **HIGHLY DESIRABLE**_
- A person who is crafty including knitting, crocheting, quilting etc.
- Other languages in addition to English.

**About Us**

HiyaHiya is a world-renowned knitting and crochet brand that is becoming increasingly popular across the world. HiyaHiya Europe is a wholesaler of this brand and is a growing business with ambitions to further the brand into new markets around the world. We also have a retail side to the business which sells various craft-related products.

**Benefits**:
Holiday: 28 days including bank holidays. Inclusion in the company pension scheme.

Hours: 34 hours a week.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour, depending on experience

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Flexitime

COVID-19 considerations:
Common surfaces are sanitised regularly, hands can be sanitised at various points throughout the company.

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you got experience with in-depth inventory/stock management and problem-solving stock issues?

**Experience**:

- Stock Management: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: HHE-BSA240823

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